Position Category: Staff (Non-Exempt)
FLSA: Non-exempt
FTE: 1
Location: Thousand Oaks
University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person's dignity.
Basic Function:
Under the direction of the Supervisor, the Community Counseling Services Assistant is responsible for assisting in the day to day activities of Community Counseling Center. The incumbent performs a variety of customer service, administrative and operational support activities, within a fast paced, client centric, community counseling center environment.
Representative Duties:
- Manages phone system including initial client contacts, forwards messages to therapists, and maintains the emergency and on-call phone lists; receives and responds to incoming calls in a professional manner; monitors the general reception area, greets clients, staff and visitors appropriately and professionally and responds to inquiries in a timely manner E