Community Safety Official (CSO) Supervisor (Tech III)

within the CSO unit.

This position must communicate regularly with clients, building proctors, facilities management, internal department units, and other campus resources. CSOs follow standard protocols and provide safety/security resources for academic/general use buildings and open spaces on campus. This position conducts routine patrols of campus for visible deterrence of criminal activity and seeks to collaborate with campus partners to address safety and security concerns. CSOs maintain regular communication with the Police Department and Patrol Division, especially regarding any irregular or suspicious activity. Core responsibilities include providing building integrity, access control for campus buildings, routine locking of internal and external sections of buildings, report writing, and supervising Community Safety Officials who patrol buildings and campus.

The CSO supervisor recruits, hires, trains, and supervises staff within the work unit, which includes creating performance plans, annual performance evaluations, and providing periodic coaching and progress reviews. In support of the Director of Community Safety, this position may review fiscal budget plans and make purchases (aligned with university procurement requirements) to meet equipment and training needs of the CSO unit.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this through services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow.

What Your Key Responsibilities Will Be

• SupervisionDirectly manage CSO classified staff, including recruitment, hiring, training, and oversight.
• Fulfill staffing requests in accordance with campus policies, building proctors, or through formal direction by the Director of Community Safety.
• Oversee coordination, communication, and job design for assignments beyond standard patrol duties.
• Provide and review annual performance plans, conduct coaching/progress reviews, and issue annual performance evaluations.
• Review report submissions and data collection from CSOs, ensuring accuracy, quality, and compliance with grammar, spelling, and security standards.
• Prepare procedures and general orders for review and perform other administrative duties.
• Manage scheduling, work assignments, and resolve personnel issues as they arise.

• Security Operations & Patrol OversightSupervise CSOs responsible for lock/unlock procedures and routine security patrols on foot, bike, or by vehicle.
• Maintain appropriate staffing levels, scheduling, payroll, and equipment management (radios, keys, etc.).
• Conduct site inspections, monitor radio traffic, review shift reports, and provide coaching to ensure high-quality service.
• Collaborate with police personnel and campus constituents to address and resolve safety and security concerns.
• Work flexible hours, including evenings, weekends, and holidays, to support security needs and special events.

• Training & DevelopmentDevelop and maintain a structured training program for new CSOs and student staff.
• Ensure training covers necessary skills, procedures, and databases for effective security operations.
• Implement training initiatives as designated by the Director of Community Safety, ensuring continuous staff development.
• Align training plans with performance expectations and track all completed training per DPS policy.

• Budget & ProcurementReview fiscal budget plans and oversee purchases aligned with university procurement policies.
• Ensure all expenditures align with DPS policies for training, uniforms, and equipment needs.

• Other DutiesSupport additional Security Services Department operations and other divisions as needed.
• Adapt to evolving operational needs, schedule changes, and unforeseen circumstances.

What You Should Know

Security employees are expected to work shifts that may include days, evenings, and weekends. A regular schedule will be assigned, but shifts may rotate seasonally or due to gaps in staffing. The CSO Supervisor should demonstrate flexibility with work shifts in order to provide essential services security coverage when necessitated by business needs. CSOs are also expected to help provide security at special events on campus, to include athletic events, concerts, graduations, etc.

• What We Can OfferStarting salary range is $58,000 - $64,000.
• If you have prior state-classified experience in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024.

Benefits

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be courageous. Be proactive. Be Boulder.

What We Require

• Must be a Colorado resident to apply.
• Three years of experience in an occupational field related to the work assigned to the position or equivalent combination of education and experience.

What You Will Need

• Leadership & Supervision – Strong ability to recruit, train, and manage staff while ensuring accountability and performance.
• Security & Safety Operations – Knowledge of security protocols, patrol oversight, and emergency response.
• Communication & Collaboration – Excellent verbal and written communication skills for engaging with campus partners and writing reports.
• Problem-Solving & Decision-Making – Critical thinking skills to assess security issues and implement solutions effectively.
• Training & Development – Experience in designing and delivering structured training programs for staff.
• Technical Proficiency – Familiarity with security technology, radio communications, and data management.
• Budget & Resource Management – Ability to oversee budgets, procurement, and equipment allocation.
• Adaptability & Professionalism – Flexibility to work variable hours and handle unpredictable security needs while maintaining ethical conduct.

What We Would Like You to Have

• Bachelor's degree in a related field.
• Experience in security or law enforcement or applicable field.
• Prior experience in a supervisory role.

Special Instructions

To apply, please submit the following materials:

1. A current resume that includes date ranges for each position held and whether the position was full-time or part-time.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
3. DD-214 for veteran applicants.

• Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu and reference the job to which you are applying

1. If using the educational substitution for experience: proof of degree or transcripts.

We may request references at a later time.

Please apply by August 31, 2026, for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs .

Select here for additional information regarding Classified Staff positions: www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Essential Services

This position is designated “essential services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu