Community Service Educator

Job Summary

To educate person diagnosed with dementia and caregivers, facilitate access to available public and private resources and to provide support services Including counseling and care planning.

Responsibilities

The responsibilities include, but are not limited to:

• Efficiently administer and effectively interpret standardized patient and caregiver need assessment tools and integrate the results of assessments into an overall plan of care for both the patient and caregiver.
• Establish and maintain linkages with key resource personnel in the region (e.g., Area Agency on Aging, public health nurses, etc,).
• Assess patient eligibility for a variety of state programs (e.g. SOURCE) and make effective referrals, as appropriate according to need and Income.
• Maintain current and timely clinical documentation as required by the Memory Assessment Center (MAC).
• Evaluate patient outcomes and adherence to care plans as defined by the Memory Assessment Center (MAC).
• Provide patient and family education tailored to the specific needs of each patient and caregiver.
• Work collaboratively with other professionals.
• Attend and participate in trainings and meetings as required.
• Other related functions as assigned.

Required Qualifications

Master's degree from an accredited college or university in Social Work or Counseling.
OR
Bachelor's degree from an accredited college or university in Social Work or Counseling and a minimum of 4 years of community outreach/linkage or related experience.

Preferred Qualifications

Preferred Experience
Experience working and conducting assessments with persons living with dementia and caregivers of a person living with dementia strongly preferred. Experience conducting assessments with older adults is strongly preferred. Experience in healthcare and geriatrics. Clinical Experience: 4+ years' providing care consultation and case management. Demonstrated experience in quality program delivery and evaluation.

Knowledge, Skills, & Abilities

ABILITIES
Ability to interact with patients and families that is attuned to individual needs health literacy levels and home environment.
Ability to assess any related financial burden that may impact services for which a family/patient has access or can afford.
Ability to interact with a care consultation system and transfer information from an assessment to other designated individuals (e.g., care consultant and primary care provider).
Ability to address individuals and information with a high degree of sensitivity and confidentiality.
Ability to develop and maintain effective working relationships with physicians, staff, patients, family members and agency staff.

KNOWLEDGE
Knowledge of mental health Issues common among persons with dementia and caregivers.
Working knowledge of effective non-pharmacological Interventions for managing dementia-related behaviors, common mental health disorders (e.g., anxiety, depression, etc.).
Working knowledge of effective interventions for reduction of caregiver burden, improvement of caregiver physical and mental health as well as other available educational and informational resources.
Working knowledge of clinic workflows and scope of practice for primary care.
Knowledgeable of general resources available to incorporate into care plan.

SKILLS
Detail oriented - able to comply and meet deadlines.
Excellent written and verbal communication skills.
Outstanding organizational and time-management skills.

Shift/Salary/Benefits

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)
Pay Band: B11
Salary Minimum: $56,600/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: 3/31/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Location

Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904