whistleblower hotline, coordinating triage, investigations as appropriate, referrals to responsible departments, and follow-through to closeout to verify corrective actions are implemented and effective. The position maintains confidentiality, exercises independent judgment, and escalates high-risk, sensitive, unresolved, or repeat matters promptly to compliance leadership.

Responsibilities

• Perform compliance risk assessments and gap analyses; partner with departments on mitigation plans and track corrective actions to verified closure.
• Maintain compliance program procedures, protocols, and records to support consistent execution and appropriate retention.
• Conduct ongoing compliance monitoring and periodic testing (e.g., targeted reviews, spot checks) to validate implementation of requirements and identify emerging gaps.
• Provide consultative support to departments by interpreting requirements, advising on practical controls and processes, and helping implement sustainable compliance practices.
• Prepare dashboards and reporting (hotline activity, corrective actions, training completion) for the Chief Compliance Officer and other stakeholders as assigned.
• Manage annual ethics training, including content updates, assignment rules, communications, completion tracking, and effectiveness follow-up.
• Manage the whistleblower hotline and case intake; triage reports; investigate or route to the responsible department; and track matters through closeout to verify corrective actions are implemented and effective, escalating high-risk, sensitive, unresolved, or repeat issues as needed.
• May supervise student workers by supporting hiring, scheduling, training, and day-to-day task assignment.

Required Qualifications

• Bachelor’s degree from an accredited four-year college or university or equivalent work experience.
• Minimum of 7 years of experience in compliance program management and/or internal investigations in a complex organization, including hotline/case management, risk assessment/gap analysis, and corrective action tracking to closure.
• Experience managing annual ethics and compliance training, including communications, assignment rules, completion tracking, and follow-up.
• Knowledge of and ability to interpret applicable laws, regulations, and standards and translate requirements into practical guidance for departments.
• Strong communication, interpersonal, and problem-solving skills, with tact, diplomacy, discretion, and sound judgment when working with all levels of the University.
• Ability to analyze data and records to support compliance monitoring, risk assessments, and investigations, including proficient use of case management, reporting, and common office technology tools.
• CFE (Certified Fraud Examiner) or CCEP (Certified Ethics and Compliance Professional) preferred; willingness to pursue certification if not currently certified.

Desired Qualifications

• Experience working in a higher education or similarly decentralized environment, including familiarity with policy implementation, cross-functional coordination, and working with diverse stakeholders.