Position Summary

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’s mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.

OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.

As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.

Responsible for all facilities-related operations at WashU Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities:

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations, by interpreting technical trends and alarm data from operational technology. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns. Changes temperature, humidity, and airflow set points as needed.
• Triages service interruptions to responsible technicians, minimizing system/equipment downtime by documenting the impact and creating verbal and written work orders from internal and external callers. Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
• Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency. Performs inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in the event of an emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts by facilitating the Hot-Work Permit process through reconfiguration of the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Responsible for creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Position typically works 3:30 p.m. - 11:30 p.m.
• Alternative work schedule as a regular part of the job (weekends)
• Stockroom or warehouse
• High noise environment
• Dust, dirt, grease, or other disagreeable elements
• Patient care setting
• Requires extensive safety training
• Exposure to moving machinery
• Exposure to chemicals
• Requires protective devices
• Exposure to animals

Physical Effort

• Typically sitting at a desk or table
• Typically bending, crouching, and stooping
• Occasional lifting (25 lbs or less)
• Typically standing or walking
• Repetitive wrist, hand, or finger movement
• Occasional lifting (25 - 50 lbs)

Equipment

• Simple hand tools
• Heavy equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (2 Years)

Skills:

Not Applicable

Driver's License:

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Preferred Qualifications

Certifications/Professional Licenses:

Technician Certification - Environmental Protection Agency (EPA)

Skills:

Building Automation Systems, Climate Control, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Exhaust Systems, Johnson Controls Metasys, Lifting Equipment, Maintenance Repair, Organizational Commitment, Physical Abilities, Prioritization, Professional Integrity, Strive for Excellence, Teamwork, Troubleshooting, Working Independently

Grade

G10-H

Salary Range

$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.