"Control Room Technician III (3rd shift) - OFMD"

Position Summary

The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus. We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management. Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.

Responsible for all facilities-related operations at WashU Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities:

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations, by interpreting technical trends and alarm data from operational technology. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns. Changes temperature, humidity, and airflow set points as needed.
• Triages service interruptions to responsible technicians, minimizing system/equipment downtime by documenting the impact and creating verbal and written work orders from internal and external callers. Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
• Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency. Performs inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in the event of an emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts by facilitating the Hot-Work Permit process through reconfiguration of the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Responsible for creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Position typically works 11:30 pm – 7:30 am.
• Mandatory overtime may be required at times based on staffing levels.
• Works inside and outside in dusty and dirty places such as pits and equipment spaces where temperatures may exceed 100 degrees and equipment may be oily and greasy.
• Exposed to wet and cold conditions, as well as noise and vibration from operational equipment.
• Must be able to work in morgues, gross anatomy, and pathology laboratories.
• Employee may be required to work in the vicinity of labs containing bio-hazardous radioactive substances.

Physical Effort

• Considerable amount of climbing, balancing, stooping, kneeling, and crouching to gain access to pipes, wiring, and equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (2 Years)

Skills: Not Applicable

Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses: Technician Certification - Environmental Protection Agency (EPA)

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Building Automation Systems, Climate Control, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Exhaust Systems, Johnson Controls Metasys, Lifting Equipment, Maintenance Repair, Organizational Commitment, Physical Abilities, Prioritization, Professional Integrity, Strive for Excellence, Teamwork, Troubleshooting, Working Independently

Grade

G10-H

Salary Range

$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.