Salary: $46,698.35 - $49,229.04 Annually
Location: Taylorsville Campus, UT
Job Type: Exempt Full Time
Job Number: [contact details available in the full listing]
Division: Business Services
Department: Accounts Receivable
Closing Date: 10/13/2026 11:59 PM Mountain
FLSA
Exempt
Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Coordinator, Accounts Receivable serves as the frontline lead for Accounts Receivable, providing exceptional service to students and campus partners regarding account balances, billing, payment options, and collections. This position coordinates daily frontline operations, including phone, email, and in-person support; trains and supports staff; maintains training and reference materials; and assists with process improvement initiatives.
The Coordinator collaborates with students, faculty, staff, and external partners to resolve account issues, ensure compliance with applicable regulations, and support departmental projects. The ideal candidate is organized, detail-oriented, customer-focused, and able to effectively manage multiple priorities in a fast-paced environment.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
Essential Duties & Responsibilities:
Coordinate frontline student support through phone, email, and in-person interactions.
Assist students with account balances, payment plans, billing questions, statements, holds, and collections-related inquiries.
Train, mentor, and support new staff and student employees.
May assist in the supervision of part-time or student employees.
Create, maintain, and update training materials, procedures, and reference resources.
Identify and recommend process improvements to enhance service and efficiency.
Collaborate with campus departments and external partners to resolve account issues.
Ensure compliance with applicable federal, state, and institutional policies and regulations.
Assist with departmental projects, reporting, records management, and other Accounts Receivable functions.
Provide guidance and technical expertise to less experienced staff.
Attend various meetings and serve on committees, both inside and outside of the department, as assigned.
Other duties as assigned.
Knowledge, Skills, Abilities:
Location: Taylorsville Campus, UT
Job Type: Exempt Full Time
Job Number: [contact details available in the full listing]
Division: Business Services
Department: Accounts Receivable
Closing Date: 10/13/2026 11:59 PM Mountain
FLSA
Exempt
Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Coordinator, Accounts Receivable serves as the frontline lead for Accounts Receivable, providing exceptional service to students and campus partners regarding account balances, billing, payment options, and collections. This position coordinates daily frontline operations, including phone, email, and in-person support; trains and supports staff; maintains training and reference materials; and assists with process improvement initiatives.
The Coordinator collaborates with students, faculty, staff, and external partners to resolve account issues, ensure compliance with applicable regulations, and support departmental projects. The ideal candidate is organized, detail-oriented, customer-focused, and able to effectively manage multiple priorities in a fast-paced environment.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
Essential Duties & Responsibilities:
Coordinate frontline student support through phone, email, and in-person interactions.
Assist students with account balances, payment plans, billing questions, statements, holds, and collections-related inquiries.
Train, mentor, and support new staff and student employees.
May assist in the supervision of part-time or student employees.
Create, maintain, and update training materials, procedures, and reference resources.
Identify and recommend process improvements to enhance service and efficiency.
Collaborate with campus departments and external partners to resolve account issues.
Ensure compliance with applicable federal, state, and institutional policies and regulations.
Assist with departmental projects, reporting, records management, and other Accounts Receivable functions.
Provide guidance and technical expertise to less experienced staff.
Attend various meetings and serve on committees, both inside and outside of the department, as assigned.
Other duties as assigned.
Knowledge, Skills, Abilities:
- Commitment to providing exceptional, student-centered customer service.
- Strong interpersonal, communication, conflict resolution, and de-escalation skills.