Coordinator, Academic Support

Overview

Working in Auburn Academic Support means joining a thoughtful group of values-forward professional educators committed to research-informed practice and teamwork. Specifically, the Coordinator will be a member of the Course Support branch of the office, be directly supervised by an Assistant Director, and work alongside another Coordinator who supervises peer tutoring. This individual will be required to obtain, or will be supported by the office in obtaining, certification as an SI Supervisor.

This role requires being adaptable to new models of peer education, and they may be asked to develop or launch new programming along side established Course Support offerings. Course Support team members manage program logistics, select, train, and supervise undergraduate peer educators, communicate with faculty and campus partners, and apply educational theory to program design.

Responsibilities

• Coordinates the planning, design, development, evaluation and ongoing execution of academic support program(s). Utilizes appropriate technology to effectively coordinate academic support program(s).
• Plans, designs, develops, executes academic support initiatives; revisits program approaches informed in new information, benchmarking, and idea-sharing.
• Tracks, assesses, and evaluates the success of academic support program; engages in program assessment, gathers feedback, and proposes recommendations and ideas.
• Benchmarks and shares information about support programs; applies understandings to improve programs.
• Meets one-on-one with undergraduate and graduate students.
• Contributes to outreach efforts. Creates and facilitates trainings, workshops, and presentations informed by the needs students and campus partners. Incorporates literature, research, and best practices among learning centers and support programs to approaches and content.
• Informs the creation of marketing material for specialized events and student populations.
• Fosters positive working relationships within office and across campus.
• Maintains consistent and comprehensive records and files for academic support programs, including tracking and data analysis in compliance with laws including state, federal, and FERPA.
• Recruits, selects, hires, supervises, trains and provides personalized, growth-oriented supervision to graduate and undergraduate student employees.

Qualifications

• Bachelor's Degree No Specific Degree and 0 years of Experience coordinating academic programs or projects or student programs or projects centered on teaching and learning, academic programming, student success programming, college administration and services, or various learning centers.