Coordinator - Community Standards and Outreach

General Function

Serves as the key institutional resource for the administration of the College’s student conduct and community standards framework. Responsible for ensuring fair, equitable, and legally compliant conduct processes that support student learning, institutional accountability, and a safe educational environment.

Qualifications

Minimum Acceptable Qualifications

Education: Master’s degree in Higher Education (Student Affairs) or related area preferred.

Experience: Minimum two years of progressively responsible full-time experience at a post-secondary institution with demonstrated responsibility in conducting case management. Demonstrated knowledge of federal and state laws and regulations affecting higher education, including FERPA, Title IX, and the ADA, as well as best practices in student conduct administration. Demonstrated experience with problem-solving, mediation, conflict resolution. Ability to manage multiple responsibilities and priorities. Strong analytical, communication, interpersonal, organization and detail orientation skills. Commitment and focus on fairness, student development, and institutional integrity.

Preferred Qualifications

• Active membership in the Association for Student Conduct Administration (ASCA), including past attendance at the ASCA Gehring Academy.
• Experience with restorative justice principles and practices.
• Experience using Maxient, including data reporting and analysis.
• Experience serving on behavioral intervention or threat assessment team.
• Experience with conducting sex-based misconduct or Title IX investigations

Duties and Responsibilities

• Coordinates the administration of the student conduct process, including case management, complaint response, policy and procedural review, record keeping, investigation, resolution, and adjudication of alleged violations of College policies.
• Conducts and oversees student conduct and related investigations, including complex or sensitive cases.
• Manages and continuously evaluates student conduct policies, procedures, and practices.
• Advises and consults faculty, staff, administrators, and students regarding student behavior, student and faculty rights, campus resources, classroom management, and appropriate informal and formal resolution options.
• Designs, implements, and assesses intentional outreach, training, and educational programming for students, faculty, and staff related to community standards, conflict resolution, student responsibility, and respectful campus engagement.
• Maintains oversight of the department’s use of Maxient to support student conduct, behavioral intervention, threat assessment, and Title IX processes.
• Serves as co-advisor to the Student Government Association.