Coordinator, Education Programs

internal TCC Employees Job Summary: This role is responsible for providing coordination and management of processes related to the department’s Educator Preparation Program and Early Childhood Education and Teaching degree program. Primary Duties and Responsibilities: Essential Performance Requirements* ⦁ Administers admissions, enrollment, registration, and student retention processes for assigned education programs; maintains knowledge of applicable requirements and supports implementation of established procedures and best practices ⦁ Develops and distributes communications to prospective and current students regarding admissions and enrollment requirements, program requirements, College dates and deadlines, registration processes, services, and program updates ⦁ Submits required student and program data to the Texas Education Agency (TEA), including information necessary for issuance of teaching or professional certifications; verifies program completion information and assists with required reporting ⦁ Monitors program activities for compliance with College, state, federal, and Educator Preparation Program requirements; identifies regulatory changes, compliance concerns, or process issues and recommends appropriate updates or corrective actions ⦁ Maintains student records related to program admission, enrollment, registration, progression, and completion; provides guidance to program staff regarding records management procedures and documentation requirements ⦁ Verifies student eligibility and program requirements for registration for the Texas Examinations of Educator Standards (TExES) and other applicable certification examinations or certifying bodies Service Excellence ⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements ⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite ⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) ⦁ Supports the mission, values, goals, and principles of the College Supervision Works under the supervision of the assigned campus leader *Performs Other Related Tasks as Required The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications: ⦁ Bachelor’s degree and three (3) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience Preferred Qualifications: ⦁ At least three (3) year’s working experience in Educator Preparation Programs ⦁ At least one (1) year’s professional working experience in a higher education environment ⦁ Bilingual in English and French, Spanish, Vietnamese, or other foreign language in both written and verbal communications Knowledge, Skills and Abilities: ⦁ Knowledge of principles and practices pertaining to admissions, enrollment services, and record keeping processes ⦁ Knowledge of continuing education teacher certification programs and needs ⦁ Knowledge of data collection and reporting guidelines for educator preparation and certification in Texas ⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills ⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform ⦁ Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization ⦁ Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders ⦁ Ability to think critically to effectively solve, communicate, and escalate non-standard problems using established procedures in a fast-paced work environment ⦁ Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks ⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations ⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information Physical Demands and Work Environment: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodation/EEO Statement: Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at HRemployeerelations@tccd.edu.