Job Title
Coordinator, First and Second Year Experience
Essential Job Functions
Coordinator, First and Second Year Experience
Essential Job Functions
- Ability to administer the First/Second Year Experience program; plan, organize, and coordinate assigned function, activities, services, and operations of the program; perform a full range of technical, program support, and clerical duties in support of the program; coordinate with other departments and program areas
- Provides guidance to develop, implement, and maintain effective and efficient advisement that promotes satisfactory academic performance and progression of students toward the completion of coursework and graduation.
- Other related duties, as assigned.
- Master's degree in Counseling, Education, or related field required.
- A minimum of (5) years of counseling or other appropriate experience, and a demonstrated experience of having worked with students in an academic environment preferred.
- Knowledge of counseling, learning, and human development
theories; academic advising and student success practices; and
strategies that support intellectual, personal, and career
development of first- and second-year students.
- Knowledge of educational planning principles and regulatory
requirements related to student assessment, academic placement, and
student records, including FERPA and other compliance
standards.
- Strong oral and written communication skills, with the ability
to clearly convey information to students, faculty, staff, and
administrators.
- Skill in advising, coaching, and supporting students in
academic planning, goal setting, and personal development.
- Skill in using educational and office technologies, including
Microsoft Office, email/internet applications, social platforms,
and student information systems to support student services and
reporting.
- Skill in tracking student progress, maintaining accurate
documentation, and preparing reports related to student success,
retention, and interventions.
- Ability to engage effectively, empathetically, and
professionally with diverse student populations, particularly
first- and second-year students.
- Ability to teach and reinforce academic success skills,
self-advocacy, and educational planning competencies.
- Ability to maintain confidentiality, follow institutional
procedures, meet timelines, and manage sensitive student
information responsibly.
- Ability to provide targeted interventions and support for
at-risk or academically vulnerable students as appropriate.
- Ability to assist in the design, implementation, assessment,
and continuous improvement of first-year and second-year experience
programs and initiatives.
- Ability to collaborate with academic departments, student
affairs units, and administrative offices to support student
success and retention.

