Coordinator, Hospitality Services
Eastern Kentucky University
Title: Manager, Hospitality & Events
Position Type: Fulltime Staff
Search Type: External - minimum 7 days
Department: 43R000 - University Outreach &
Engagement
Division: 3R1000 - Administration and
Engagement
Position Location: Richmond Campus
Driver Classification: Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week or
more)
Hours Per Week:
Additional Schedule Details:
Posted Salary Grade: Exempt - G20
Retirement: KTRS
Contact Person: Jesse Hood
Job Summary/Basic Functions
The Hospitality Services Coordinator supports the Hospitality
Operations Manager in delivering exceptional service and daily
operations at the University Club at Arlington. This position is
responsible for overseeing the execution of club events,
supervising seasonal pool operations, and ensuring an outstanding
experience for members, guests, alumni, donors, and university
partners.
The Hospitality Services Coordinator serves as the on-site
operational leader during events and assists in hospitality, member
services, and clubhouse operations. This position requires a highly
organized, service-oriented professional who thrives in a dynamic
hospitality environment and is committed to excellence.
Minimum Qualifications
Education: Bachelor's degree in Hospitality
Management, Business Administration, Recreation Management, Event
Management, or a relate
Experience: Two to four years of hospitality,
event management, club, hotel, or food and beverage
experience.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Ability to work evenings, weekends, holidays, and special
events.
Licensure & Certifications:
Preferred Qualifications:
Job Duties:
% - Event Operations Coordinate and execute all private and club-sponsored events, including golf tournaments, member functions, weddings, banquets, alumni gatherings, donor events, and university functions. Serve as the operational lead during events to ensure seamless execution and exceptional guest service. Coordinate event logistics with culinary, golf operations, grounds operations, and event clients. Conduct pre-event meetings and post-event evaluations to ensure continuous improvement.…
Maintain event setup standards and oversee room configurations, décor, and service timelines. - (Essential)
% - Seasonal Pool Operations Oversee the daily operation of the
club's swimming pool during the summer season. Supervise seasonal
pool staff, including scheduling, training, and performance
management. Ensure a clean, safe, and welcoming pool environment
for members and guests. Coordinate poolside food and beverage
service with clubhouse operations. Monitor compliance with all club
policies, safety procedures, and health regulations. -
(Essential)
% - Hospitality Operations Assist with the daily operation of
the clubhouse, dining areas, banquet facilities, and member service
areas. Maintain high standards of hospitality, cleanliness, and
professionalism throughout the club. Address member and guest
concerns promptly and professionally. Support food and beverage
service during peak business periods and special events. -
(Essential)
% - Leadership and Staff Development Provide leadership and
guidance during daily operations in the absence of the Hospitality
Operations Manager. Promote a positive, team-oriented work
environment focused on exceptional service. Ensure staff adherence
to club policies and service standards. - (Essential)
% - Administrative Responsibilities Assist with event
calendars, staffing schedules, inventory management, and
operational reporting. Support budget goals through effective labor
management and cost control practices. Maintain accurate records
related to events, pool operations, and departmental activities. -
(Essential)
% - Additional Responsibilities Assist with member programming
and club social events. Support university functions and special
initiatives as requested. Perform other duties as assigned by the
Hospitality Operations Manager or General Manager. -
(Essential)
Sponsorship: This position is not eligible for
visa sponsorship.
Funding Source: Institutional
Open Until Filled: Yes
Special Instructions:
EEO Statement
Eastern Kentucky University is an Equal Opportunity employer and
educational institution and does not discriminate on the basis of
age (40 and over), race, color, religion, sex, sexual orientation,
gender identity, gender expression, pregnancy, ethnicity,
disability, national origin, veteran status, or genetic information
in the admission to, or participation in, any educational program
or activity (e.g., athletics, academics and housing) which it
conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon a satisfactory background
check.
To apply, please visit: https://careers.eku.edu/jobs/coordinator-hospitality-services-richmond-campus-kentucky-united-states
je-f0727d838e8f44348da86bed55a31ff2
