"Coordinator"

Job Details

Posting Details

Position Information

Working Title
Coordinator

Department
Student Success

Compensation Title
Coordinator, UCAP

Position Number
30012527

Position Status
Regular

Work Schedule
full time

Hours per Week
37.5

Months per Year
12

Purpose of Position

Directly supervised by a program coordinator of University Connect and Persist (UCAP), this position supports the Coordinated Care student success initiatives of the University. The coordinator will utilize proactive outreach strategies to identify and engage with students in need of support. The coordinator will likewise interact with faculty and staff, primarily in the division of Academic and Student Affairs and the Office of Student Financial Aid and Student Account Services to support retention and persistence efforts.

This position will implement University student success programming by: maintaining a student caseload; utilizing campus wide student success platforms; collaborating with campus support services to address critical student needs; promoting and facilitating success networks; assisting with the development and implementation of innovative and proactive outreach strategies; presenting to campus constituents. This position helps support UCAP programs such as Textbook Lending @ Steely, Access Code applications.

Primary Responsibilities

Direct Student Service Respond to faculty/staff/administrators referring students who are at-risk for attrition; meet with individual students to provide intensive intervention and assist with establishing goal-oriented strategies; target at-risk students to engage in retention related activities; meet with a caseload of students receiving scholarship/grant awards; review scholarship renewal requirements and make recommendations at year’s end. Monitor student progress toward academic and financial goals; align student academic goals with their financial plan; provide liaison services to connect student with support systems across campus; provide updates on student progress to referring faculty, staff and administrators; review student caseload with program coordinator; monitor progress and provide academic/other intervention for students at risk of losing awards; and other duties as necessary.

Program Management Work collaboratively with FUEL NKU program coordinator and Care Closet personnel to help deliver basic needs resources to students; support UCAP programs as appropriate

Qualifications

Bachelor’s degree and 4 years of related experience required. Or a master’s degree and 2 years of related experience. Ability to adapt to a changing environment and handle multiple priorities

Excellent oral and written communication skills

Ability to interact with students, staff and faculty at all levels and work as a team

Strong initiative, and student service/ success oriented.

All candidates who are offered this position will be required to undergo a pre-employment criminal background check as mandated by the state law.

Minimum Education
Bachelor's Degree

Preferred Education
Master's Degree

Minimum Experience
4 years

Salary
Minimum $21.82/hr

Pay Grade
S70

Posting Detail Information

Requisition Number
2025S2296

Job Open Date
11/18/2025

Job Close Date

Quick Link
https://jobs.nku.edu/postings/15287

Documents Needed to Apply

• Required Documents: Resume, Cover Letter/Letter of Application, References