Coordinator - Student Conduct & Case Management

Job Summary

Under the supervision and direction of the Dean of Students, the Coordinator - Student Conduct & Case Management is primarily responsible for supporting the mission of Georgia Highlands College, offering strategic direction in improving academic success, persistence, and graduation rates of students at GHC. The coordinator will provide administrative oversight, including resource development, and coordinating initiative-related support for at-risk and minority students.

Responsibilities

Is responsible for understanding, support, and carrying out the college's mission, vision, and values and compliance with mandates and regulations of government and accrediting bodies

Student Code of Conduct

• Creates and implements training programs and workshops to educate the GHC community about the student code of conduct and academic integrity
• Adjudicates student conduct cases in a fair and impartial manner
• Conducts investigations and facilitates hearings for alleged violations of the Student Code of Conduct, ensuring due process and confidentiality
• Develops and maintains accurate records of student conduct cases and outcomes, ensuring proper documentation in accordance with institutional policy
• Collaborates with Admissions on screening criminal convictions cases and referring to the hearing panel

Reporting/Analysis

• Develops end-of-semester and annual reports on activities, interventions, individual students and target group progress and outcomes, goals, and objectives
• Analyzes student retention data to identify at-risk students and develops targeted support plans to improve retention rates, uses predictive analytics to identify and track cohorts of incoming at-risk students

CARE Case Management

• Is responsible for the intake and management of CARE tickets including categorizing the cases and following up with the students and others involved in the case
• Serves as a member of the CARE Core Team

Performs other assigned duties