Coordinator, Student Progression

• $116,774 to $132,357
• Fixed-term, full-time
• Kelvin Grove (hybrid option available)

Reference number: 26168

Term: Fixed-term, full-time basis until 30 June 2027

Remuneration: $138,193 to $156,633 pa (HEW8) (inclusive of $116,774 to $132,357 salary pa, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove (hybrid option available)

Open to: Applicants who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Coordinator, Student Progression to join Student Administration, People Services, Administrative Division.

The Coordinator, Student Progression leads a high performing team to support students’ academic success and ensure compliance with the National Code for international students. We are looking for someone with a proven ability to lead and motivate teams to achieve results. In this role, you’ll drive proactive monitoring, timely interventions, and innovative solutions, while fostering collaboration and continuous improvement across the university. You’ll provide expert advice on policy and legislation, manage resources, and champion a student-focused approach to service delivery. 

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world. 

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Student Administration department makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university. 

What you need to succeed

1. Education, training and/or relevant experience equivalent to postgraduate qualifications with demonstrated experience in leading client service operations within an education environment or similar
2. Demonstrated experience in leading a team including responsibility for effective service delivery, workload management career planning, development, and performance expectations 
3. Proven analytical and problem-solving skills including the interpretation of policy and compliance, legislative and regulatory documents and an ability to balance these requirements while achieving positive student experiences
4. Proven ability to identify opportunities and lead a team that builds a culture committed to student success and continuous improvement
5. Demonstrated ability to compile complex reports, including relevant analyses, drawing data from a variety of sources, and presenting to a highly educated audience
6. Demonstrated ability to provide specialised advice, manage complex and sensitive matters, interpret policies and guidelines, and prepare professional and effective communications to a wide range of stakeholders
7. Demonstrated ability to collaborate, build and maintain relationships across staff, colleagues, networks and other external bodies to support

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT. 

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT. 

At QUT, diversity is not just embraced—it's celebrated. See our commitment 

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you. 

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Coordinator, Student Progression

Job opens: 02-Apr-2026

Applications Close: 19-Apr-2026 at 11.30pm 

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