Coordinator, Student Success and Transitions

Date Posted: 09/18/2025

Req ID: 45203

Faculty/Division: Woodsworth College

Department: Woodsworth College

Campus: St. George (Downtown Toronto)

Position Number: 00057938

Description:

NOTE: The incumbent of this position is required to be present on campus 5 days per week. Hybrid working arrangement is not applicable due to operational needs.

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs.

Your opportunity:

Under the general direction of the Dean of Students, the Coordinator, Student Success and Transition (CSST) supports the planning and implementation of a wide range of programs designed to support the many transitions and student experiences of the College’s students. The CSST promotes community development, academic and cocurricular success and personal development of students through program implementation, leadership development, supporting student groups and student organizations, partnerships with U of T services and offices supporting the student experience and informal interaction with students.

Your responsibilities will include:

• Implementing plans and process improvements for program and service activities
• Organizing, summarizing and circulating program and/or course evaluations
• Fostering cooperative working relationships with a wide variety of internal and external contacts
• Advising student groups on the development of clubs and societies
• Liaising with internal contacts to ensure consistent administration of embedded student support services
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Screening and making referrals to appropriate resources and services

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.

Minimum two (2) years of recent and related experience providing administrative and advising support to student leaders and student organizations in a post-secondary education institution.

Experience in developing and designing programs to support students transitions (adult learners, part time students, etc.) with student-focused event planning, promotion, and execution.

Experience supporting the development of co-curricular activities.

Experience providing opportunities for student professional development.

Experience working with students from diverse backgrounds.

Experience advising student groups.

Experience maintaining and writing content for websites and social media platforms

Demonstrated experience with supporting students in distress and knowledge of risk management procedures.

Experience in supporting the planning and facilitation of educational, personal or academically supportive programming for students

Experience developing positive and collaborative working relationships with partners in both virtual and in-person settings.

Demonstrated skills and ability to provide effective guidance and advice to a wide range of students, student leaders and organizations in a responsive, empathetic, thoughtful, and discreet manner.

Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.

Demonstrated understanding of a student-centred approach with attention and action to principles of equity and inclusivity.

Advanced skills with Microsoft Office (e.g. Word, Excel, Access, PowerPoint).

Familiarity with video/audio conferencing software (e.g. Zoom, Microsoft Teams).

Excellent organizational and time-management skills, with the ability to adapt to new and changing priorities.

Excellent oral and written communication, and public speaking skills.

Certified in standard First Aid and CPR.

Successfully completed and received a certificate for ASIST and safeTALK.

To be successful in this role you will be:

• Adaptable
• Approachable
• Communicator
• Multi-tasker
• Organized
• Proactive
• Problem solver
• Team player

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline

Closing Date: 09/29/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 09 -- $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services