Credential Analyst (Admissions Credentials Representative)

citizens.

Learn how OVPIA provides leadership and support for IU's international efforts.

Within IU Global, the Office of International Services (OIS) is dedicated to helping students and scholars achieve their goals. Our staff recruit, admit, and enroll students from all over the world. We provide social and cultural programming and visa- and immigration-related advising among other assistance to students and scholars. Join our nationally recognized team and help us serve the amazing international population at IU.

Job Summary

Department Specific Responsibilities

• Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database.
• Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates on candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript.
• Forwards information and recommendations to appropriate department and notifies candidate as to status of their application.
• Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status.
• Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures.
• Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate.
• Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process.
• Responds to inquiries from campus partners regarding the process or status of student applications.
• May provide guidance to other admissions credentials representatives.

General Responsibilities

• Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database.
• Completes route sheets with an overview of candidate's background; checks student's eligibility for degree; profiles institutions candidate has attended.
• Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates on candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript.
• Forwards information and recommendations to appropriate department and notifies candidate as to status of their application.
• Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status.
• Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures.
• Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate.
• Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process.
• May provide guidance to other admissions credentials representatives.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 2 years of office or related experience.

Preferred

• Experience working with complex data and/or records services in a team environment.

SKILLS

Required

• Proficient in English with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Ability to interpret Federal, State, and institutional rules and regulations and required procedures associated with compliance required.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Ferguson International Center

After an initial period of training that will take place at the Ferguson International Center, this position is eligible for remote work on an ongoing basis. Remote work arrangements are subject to change based on university policy and business needs.

Advertised Salary

$17.50-$18.45 per hour depending on relevant skills and experience

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234