About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

Facilities Services works to continuously improve the campus in partnership with all members of the University community to ensure that classrooms, laboratories, and offices support teaching, learning and research. Through the efforts of over 400 dedicated staff members and serving over 10M building square feet and 1100 acres, Facilities Services includes the asset management program, custodial services, maintenance operations, engineering and technical services, environmental services, grounds operations, the Cal Zero Waste program.

Position Summary

Involves the cleaning and housekeeping of buildings and exterior areas including classrooms, laboratories, offices, auditoriums, gymnasiums, health clinics, rest rooms, private rooms in residence halls and apartments. Also, may involve trash and recycling material removal, meeting room set-up and hotel-like room servicing, and floor care.

Application Review Date

The First Review Date for this job is: May 5, 2026. For full consideration, please apply on or before the first review date.

Responsibilities

Supervision and Service Delivery (40%)

• Supervises the daily activities of custodial employees.
• Is responsible for the day-to-day delivery of services to his/her area.
• His/her duties include supervising a staff of approximately 26 - 34 people assigning and reviewing work.
• Assuring that work quality and work-frequency standards are met.
• Fostering positive relations with clients.
• Assuring that staff have the supplies and equipment needed to do their jobs.
• Training staff with respect to safe work practices and proper use of equipment and products.
• Evaluating employee performance.
• Participating in the progressive discipline of staff.
• Assigns work orders to appropriate crew leaders.
• Responds to complaints and requests from clients.
• Meets with clients regularly to review service delivery and clients' concerns.
• Keeps clients informed with respect to changes in staffing and service delivery.
• Reports job related injuries and illnesses according to established procedures.
• Develops and monitors modified assignments for injured or ill employees.
• Assures that employees submit proper medical documentation when ill or injured.

Performance Management (25%)

• Responsible for performance management.
• Counsels employees concerning performance and other problems.
• Documents problems and counseling sessions.
• Keeps his/her supervisor informed of problems.
• Recommends disciplinary action.
• Helps manage discipline cases.
• Evaluates performance of all of his/her staff annually.
• Recommends merit increases and merit-bonus awards.

Scheduling and Administrative Operations (15%)

• Maintains scheduling within prescribed budgetary guidelines.
• Submits payroll information for all of his/her employees online.
• Reports time worked on jobs on-line.
• Approves and schedules vacation leave for his/her subordinates.
• Serves as a member of Custodial Services' management team.
• Collects data.
• Fills in for subordinates in their absence.
• Performs other duties as needed.

Operations Management and Quality Assurance (10%)

• Plans, organizes and directs routine custodial operations.
• Assures that work is done on time and to standard.
• Works with crew leaders to resolve service-delivery problems.
• Participates in Quality Assurance Program by performing inspections according to set schedule.

Training and Inventory Management (5%)

• Trains and supervises the custodial staff to maintain an orderly, safe, and efficient cleaning operation.
• Assures that employees are trained with respect to custodial methods.
• Assures that only authorized equipment and products are used and that they are used properly.
• Assures that employees observe safe work practices.
• Assures that safety training is conducted monthly.
• Submits training reports to his/her supervisor and Facilities Services safety officer.
• Requires knowledge in the care and use of power equipment.
• Tests new equipment and products.
• Makes recommendations with respect to adding same to the program.
• Maintain proper inventory needs.
• Purchase inventory.

Safety and Compliance (5%)

• Enforces safety, hazardous materials and custodial policies and procedures are adhered to.
• Maintains file of Material Safety Data Sheets.
• Reports safety hazards and vandalism.
• Requests services from other Facilities Services units via the web server.
• Enforces biohazardous materials and equipment and clean room policies and procedures.
• Enforces proper handling and mixture of chemicals.

Required Qualifications

• Advance knowledge in custodial and housekeeping services.
• One (1) year of experience as a Supervisor or three (3) years experience as a Lead.
• Must have bloodborne pathogen and sharps disposal training.
• Motivating performance.
• Knowledgeable in controlling resources.
• Expert knowledge in diagnosing problems and designing solutions to complex social issues that are common in housekeeping.
• Demonstrate the ability to understand written custodial department policies and procedures, safety policies and procedures, and other University policies and procedures.
• Knowledge of occupational hazards and safety precautions related to maintenance and custodial operations, and the ability to train others in these areas.
• Excellent verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-task and time management.
• Working knowledge of and ability for decision making, reasoning, ability to develop original ideas to solve problems, and perform operations analysis, and quality control analysis.
• Working knowledge and skill in effective interpersonal and work leadership skills to provide guidance to other personnel.
• Ability to effectively work with staff and students from diverse backgrounds and who speak multiple languages.
• Basic computer skills with the ability to learn new programs and hardware.

Preferred Qualifications

• High school diploma or equivalent certification preferred.
• Certification and/or equivalent experience/training in the subject matter of housekeeping/janitorial preferred.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

This is a full-time Career position that is eligible for full UC benefits.