and administrative processes. This position plays a vital role in helping constituents navigate the residential experience while fostering a welcoming, student-centered environment that promotes academic success, community engagement, and personal growth.
Why Join UVM? At the University of Vermont, you'll be part of a vibrant campus community committed to student success, innovation, and inclusion. UVM offers a comprehensive benefits package that includes competitive health and dental insurance, generous paid time off, retirement savings programs, tuition remission opportunities, professional development resources, wellness programs, and work-life balance support. Join a team dedicated to creating exceptional residential experiences while building a rewarding career at one of the nation's leading public research universities.
Minimum Qualifications (or equivalent combination of education and experience)
- Associate's degree with one to three years of customer service experience engaging with customers in person, over the phone, and via written communications.
- Demonstrated a commitment to inclusive excellence and fostering a collaborative multicultural environment for customers across diverse backgrounds.
- Ability to work in a fast-paced work environment and prioritize competing demands required.
Desirable Qualifications
- One to three years of experience with Salesforce or another CRM system
- Passion for elevating the University of Vermont brand and experience for internal and external stakeholders.
Anticipated Pay Range
$22.50-$24.50 per hour
Special Conditions
A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position
FLSA
Non-Exempt
Union Position
Yes, UVMSU
Job Location
Burlington, Vermont, United States
Job Close Date (Jobs close at 11:59 PM EST.)
Open Until Filled
Department
University Housing & Dining Se/30452
Standard Hours at 1.0 FTE
37.5
Term (months per year)
12
For full job description and to apply, visit
https://www.uvmjobs.com/postings/87533