quality care by providing superior customer service to the patient community.

Minimum Qualifications:

• High School diploma or equivalent required
• Working knowledge and understanding of the laws governing billing and collection practices required.
• At least one (1) year experience in physician office or hospital setting preferred
• Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
• Strong attention to detail
• Strong interpersonal and customer service skills
• Basic knowledge of insurance processing terminology
• Actively participates in performance improvement activities as it relates to job duties.
• Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
• Ability to comply with procedural guidelines and maintain confidentiality
• Ability to work independently, prioritize and complete tasks within established timeframes.

Preferred Qualifications:

• College Course work or degree preferred.
• Epic Knowledge preferred
• Previous experience in call center or “dialer” environment preferred
• Knowledge of UB04 Billing Form and HCFA 1500 form preferred
• Demonstrated knowledge in ICD10, and CPT-4 coding

quality care by providing superior customer service to the patient community.

Minimum Qualifications:

• High School diploma or equivalent required
• Working knowledge and understanding of the laws governing billing and collection practices required.
• At least one (1) year experience in physician office or hospital setting preferred
• Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
• Strong attention to detail
• Strong interpersonal and customer service skills
• Basic knowledge of insurance processing terminology
• Actively participates in performance improvement activities as it relates to job duties.
• Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
• Ability to comply with procedural guidelines and maintain confidentiality
• Ability to work independently, prioritize and complete tasks within established timeframes.

Preferred Qualifications:

• College Course work or degree preferred.
• Epic Knowledge preferred
• Previous experience in call center or “dialer” environment preferred
• Knowledge of UB04 Billing Form and HCFA 1500 form preferred
• Demonstrated knowledge in ICD10, and CPT-4 coding