Position Summary
This position is responsible for providing clerical and customer service support for the Dental Hygiene program's dental clinic.
MAJOR DUTIES
- Provides customer services; answers telephone and greets patients; provides information and assistance.
- Coordinates and oversees scheduling and cancelling of patient appointments.
- Trains students in the use of Practice Management Software System (PMSS).
- Enters student clinical tracking data into PMSS.
- Maintains chart audit binder and assigns student audits using patient tracking data from PMSS.
- Implements and updates fee schedules.
- Processes insurance billing.
- Maintains patient records.
- Assists the Director in overseeing physical, electronic and administrative security protocols in order to ensure confidentiality of patient's PHI IAW the Health Insurance Portability and Accountability Act (HIPAA).
- Distributes and assigns patients to students; coordinates the transfer of patients to from graduates to incoming seniors.
- Enters information into a computerized database.
- Processes patient billing.
- Coordinates and balances clinic payments in various forms (CC, cash, check) and receipts with business office deposits.
- Coordinates electronic and mail communications with patients and other health care providers.
- Coordinates all special needs patient services.
- Maintains current certifications.
- Assists, as needed, with clinical operations such as stocking supplies and sterilization as assigned by the Director.
- Serves on college committees.
- Assists in program accreditation functions.
- Provides access, and supervision for student's setup of morning clinic sessions.
- Maintains clinic files and records.
- Maintains inventory of clinic forms and labels.
- Maintains the Clinic Patient Reception area clean and disinfects each week. Coordinates with housekeeping to ensure that lavatory is stocked and clean.
- Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
- Knowledge of dental terminology and procedures
- Knowledge of modern office practices and procedures.
- Knowledge of college and program policies and procedures.
- Knowledge of computers and job-related software programs.
- Skill in prioritizing and organizing work.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
This is a Preview Listing…
You must sign in to see the full job description, and to apply.
Manage / Upgrade this job to a Full Job Listing.
Find Your Best Opportunity
Tell them AcademicJobs.com sent you!
