philosophies and goals of Lake Forest College and Student Affairs.
The Department Assistant performs a range of activities that support the effective functioning of the department, including:
Front Desk Responsibilities:
- Greet students and visitors to the Health and Wellness Center
- Schedule appointments
- Answer phones and monitor Health and Wellness email
- Inform students of departmental policies and procedures
- Provide basic clinical triage of paperwork for medical appointments and psychological crises
- Assist students with insurance questions
Administrative Support:
- Provide budgetary support (processing, billing, budget reconciliation)
- Assist Training Coordinator in administrative duties related to training program (e.g., search process, and assisting with onboarding new staff, etc.)
- Assist Outreach Coordinator with programmatic details (e.g., room scheduling, advertisements, supply procurement, etc.)
- Maintain the Health & Wellness Center’s website
- Assist in maintenance of the Health & Wellness Center electronic health record database (PyraMED)
- oversee office and medical supply inventory
Compliance Support:
- Collaborate with medical staff to determine student compliance with health forms and mandatory immunizations, and follows up with students who are noncompliant
- Collaborate with medical staff to assist students who may need documentation of health records for other reasons (e.g., study abroad, internships, athletics)
Outreach Duties:
- Schedule/facilitate flu clinics for campus community
- Collaborate with other College departments to support the College mission
- Assist with Vector Solutions educational course platform management
- Other duties as assigned by the Assistant Dean of Students, Director of Health and Wellness.
Education Requirements: Associates degree required; Bachelor’s degree preferred; Previous administrative support experience; demonstrate computer literacy including e-mail, Microsoft Office (e.g. Word, Outlook, Excel, PowerPoint, and mail merges).
DEMONSTRATED KNOWLEDGE, SKILLS, AND ABILITIES: The candidates needs to have the ability to communicate effectively with different College constituents including students, parents, faculty, staff, and outside treating professionals; the ability to work in an environment handling confidential medical records and information; a demonstrated ability to maintain the highest standards informational privacy and confidentiality; the ability to respond to students and other constituents who are experiencing emotional distress; a demonstrated sensitivity to issues related to mental health and ability to interact with individuals experiencing psychological difficulties; be able to type and demonstrate computer literacy including e-mail, Microsoft Office (e.g. Word; Outlook, Excel, Powerpoint, and mail merges). An ideal candidate will have medical office experience; an understanding of basic accounting and budget reconciliation; excellent organization skills; the ability to take initiative; excellent problem-solving skills; the ability to work on multiple tasks and projects concurrently; the ability to meet deadlines; and have knowledge of, and experience with computer scheduling and database management.
Compensation and Benefits: Starting range is dependent upon individual qualifications and experience but expected to be in the range of $21.50 per hour to $25.00 per hour. Benefits information is located at: www.lakeforest.edu/offices-and-departments/human-resources/employee-benefits
