"Deputy Head Porter"

Deputy Head Porter

University of Oxford - University College

The Lodge is recruiting for a Deputy Head Porter to support and complement the Lodge team.

The Lodge is the welfare, information and customer service hub of the College and offers a wide range of services to students, staff and visitors on a daily basis. It is the first port of call for most; it operates as the front window of the College and its public facing office. In being these things, its staff provide critical front-line engagement with our entire community. The Deputy Head Porter is a crucial role which supports and promotes the tone, manner and approach of the Lodge, set by the College and reinforced by the Head Porter.

The post-holder is responsible for nurturing and mentoring Lodge staff and operations to ensure that even the most mundane tasks are undertaken in a thoughtful and considered way with the welfare of the individuals, and the wider College at the centre of concern. The Deputy Head Porter must deputise for the Head Porter and uphold standards at all times, particularly in customer facing duties, but also in process management including day to day reception management, mail distribution, security monitoring, meeting and greeting, staff supervision and performance management, health and safety, fire marshal duties, and College security. The highest degree of professionalism, dress and deportment and confidentiality is required of the Lodge at all times.

The successful applicant will be approachable, calm and measured. A command of the respect of all members of the College is imperative, as is a compassionate and empathetic approach to people and an affinity for working with young people in an educational setting. The successful candidate will be expected to undergo a DBS check prior to being confirmed in post.

The College offers attractive terms and conditions including 30 days holiday per year (pro rata), free meals while on duty, pension, bicycle purchase scheme, amongst other benefits.

The closing date for applications is 12.00pm on Monday 30 March 2026.