"Digital Content Officer"

Digital Content Officer

Join the University of East London – Shaping Futures for 125 Years

University of East London (UEL) is a vibrant, diverse, and forward-thinking institution dedicated to transforming lives through exceptional education and career-focused opportunities. As a careers-first university, we have been proudly preparing students for the jobs of the future for 125 years.

UEL has always been at the forefront of innovation, and our ambitious Vision 2028 strategy underscores our commitment to reshaping education for the benefit of all. We empower students from all backgrounds with the skills and opportunities to excel in today’s dynamic world.

Our dedication to excellence is reflected in our achievements. We are proud to be recognised as the University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025.

Additionally, UEL ranks: 1st in London for Student Experience (National Student Survey 2024), and 3rd in London for Teaching Satisfaction (Guardian University Guide 2025).

At UEL, we don’t just teach; we inspire, innovate, and empower. Join us as we continue to shape the future.

About the External Relations Directorate

The External Relations Directorate at the University of East London (UEL) is a dynamic, collaborative hub made up of dedicated teams across Digital, Marketing, Communications, Recruitment, Design, Events, Admissions, and Outreach. We are digital-first, forward-thinking, and focused on innovation and excellence in how we engage with our students, staff, and external audiences.

About the Job

We’re looking for a proactive and creative Digital Content Officer to help shape the online experience for the thousands of users visiting uel.ac.uk. You’ll be part of a small, friendly team of four, working across high-impact web content and ensuring an outstanding, accessible, and user-first digital presence for the university.

This is a varied, hands-on role where no two days are the same – from editing homepage content to collaborating with stakeholders on new pages and digital campaigns. You’ll need to be comfortable using a content management system (ideally Drupal), have a keen eye for high-quality copy, and be passionate about delivering content that works for real users.

Key Responsibilities

• Create, edit, publish and optimise content across uel.ac.uk using our CMS
• Solve content problems with clarity, confidence, and a user-first mindset
• Work closely with UX, design, marketing and comms colleagues to ensure consistency across user journeys
• Provide support, advice and training to colleagues on web content best practice
• Apply SEO principles, accessibility standards and editorial tone of voice
• Plan and build new pages, update existing ones, test components and manage redirects
• Build strong relationships with stakeholders across the university, offering guidance and support

What You’ll Need to thrive:

We’re looking for someone who brings collaboration and attention to detail. You’ll thrive in this role if you’re:

• Experienced in using a CMS (Drupal preferred) to manage and publish website content
• A confident communicator with excellent written English and editorial judgement
• Comfortable solving complex content problems and explaining your thinking to others
• Skilled in SEO, accessibility, and user-centred content design principles
• A team player who can also work independently and take initiative
• Curious, tech-savvy and ready to grow your digital skill set

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Building an Inclusive Future

UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements, including a zero gender pay gap, membership in Stonewall, and winning Athena Swan awards. We expect all UEL employees to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodation throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.