Digital Strategy and Visit Coordinator

Details

Posted: 01-Mar-26

Location: Charlotte, North Carolina

Categories: Project/Program Management/Planning, Staff/Administrative

Internal Number: 66635

Position Number: 004518

Department: College of Engineering (Col)

Employment Type: Time Limited - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Campus Visit and Tour Coordination
• Serve as coordinator for all College of Engineering campus visit experiences (East Campus Engineering, West Campus Engineering, and Motorsports Engineering Tours), including daily engineering tours and special visit requests.
• Manage tour scheduling, communication, and prospective student tracking within Slate CRM.
• Oversee engineering-specific portions of university-wide admissions events (Open House, Admitted Student Days, etc.).
• Ensure a professional, engaging, and consistent tour experience.
• Engineering Ambassador Coordination
• Recruit, train, schedule, and supervise Engineering Student Ambassadors.
• Develop ambassador training materials and standard operating procedures
• Coordinate ambassador coverage for tours and recruitment events (Open House, Admitted Students Days, high school group visits)
• Maintain ambassador communication, performance expectations, and accountability standards.
• Support ambassador follow-up initiatives (handwritten follow-up letters, dedicated student ambassador email)
• Digital Strategy- In coordination with the College Director of Communications,
• Create digital media directed at prospective engineering students
• Create content that represents engineering student life
• Create content to promote on-campus events as it pertains to prospective students
• Ensure all created content aligns with the University brand standards and communication guidelines

Minimum Experience / Education:

Required Minimum Qualifications:

Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• Experience working with high school and college-age students.
• Experience using digital and social media for event promotion.
• Excellent skills in creating correspondence.
• Experience with public speaking and leading groups.
• Excellent organizational skills.