Job Details
Job Title: Dining Operations Associate
Location: Marietta, Georgia
Regular/Temporary: Regular
Full/Part Time:
Job ID: 300800
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.
Responsibilities
KEY RESPONSIBILITIES:
- Serves as first point of contact, greets customers and assists guests with entry or any other needs
- Utilizes assigned systems and restocks supplies
- Communicates customer requests or concerns to management
- Maintains awareness of daily menu items and meal plans
- Maintains a clean, sanitary and organized work environment at all times
- Ensures food quality, including tasting food for quality control
- Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
- Set up, break down, and cleaning of beverage equipment
- Cleans and sanitizes tables, chairs and service stations
- Fulfillment and distribution of mobile orders in a timely manner
- Supports location leadership with tasks as needed
- Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
- May serve food from assigned station, location, and/or as assigned
Required Qualifications
Educational Requirements
High school diploma or equivalent
Required Experience
None, on the job training provided
Preferred Qualifications
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Previous customer service experience in retail, food service or restaurant location
Proposed Salary
The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits
Knowledge, Skills, & Abilities
ABILITIES
Able to maintain a neat and professional appearance
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of food service terminology
Knowledge of cleaning and sanitation regulations and food handling procedures
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
Background Check
Standard Enhanced
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
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