Job Details
Job Location: Edmond, OK 73034
Position Type: Staff
Salary Range: $64,000.00 - $64,000.00 Salary/year
Job Category: OTRS Classified
Description
Position Classification:
Regular, full-time, salaried, non-exempt and benefit-eligible staff
position. For more benefit information visit
Why Work at
UCO?
General Schedule:
Position typically works Monday-Friday from 8am-5pm in-office at
UCO's main campus in Edmond, Oklahoma.
Position Overview:
Direct and manage programs related to student academic planning,
registration, and program completion; Design and develop resources
for students. Measure and evaluate the performance of academic
success advisors and develop ongoing training and development.
Establish standards and procedures for related processes, such as
student records maintenance, graduation checks, and advising.
Monitors and reports on utilization and impact of advising
services.
Department Specific Essential Job Functions:
- Supervises, evaluates, and motivates all Office of Academic
Advisement team/staff, including management team, advisement team
and administrative staff. Works with Senior Advisors overseeing the
management and supervision of office staff. Serves as primary
Office of Academic Advisement liaison with/to academic departments.
Coordinates and facilitates all Office of Academic Advisement
meetings. Prepares Office of Academic Advisement Annual
Report.
Plans, executes, and manages Office of Academic Advisement
Budget. Coordinates hiring and interviewing processes and
procedures for Office of Academic Advisement Staff. Addresses and
investigates all student and advisor grievances. Communicates and
networks with other advisement offices/personnel. Develops policies
and procedures for student advisement, front desk management,
academic advisors and support staff of the Office of Academic
Advisement.
Investigates and recommends to the Senior Director for
Retention and Completion additional sections for filled/closed
courses. Evaluates, edits, and grants final approval for all Office
of Academic Advisement publications. Delegates and assigns
responsibilities and projects to all academic success advisors
pertaining to the needs of the Office of Academic Advisement.
Serves as a member or delegates a team member to serve on the
Enrollment and Student Success Assessment team.
Introduces planning, development, and refinement processes to
assess and enhance student learning outcomes in Enrollment and
Student Success activities. Oversees Advising software to manage
advising appointments, data collection, student interaction, etc.
Utilizes Advising software and text messaging software to
communicate with students and record interactions. Other duties as
assigned.
Work with campus partners to identify and address systemic
barriers to student success, retention, and graduation.
Qualifications/Experience Required:
- Requires Bachelor’s degree in related field and 3+ years of
experience in Academic Advisement or 7+ years of equivalent work
experience in leading and planning, including program development,
program prioritization, innovation, and assessment.
- Requires the application of expertise in a chosen field to
achieve results.
- Extensive knowledge and compressive understanding of functional
areas.
- Appropriate professional accomplishments and credentials.
Qualifications/Experience Preferred :
- Master's Degree or above in education or related field.
- 3+ years of management, supervisory, or leadership experience
in higher education.
- 5+ years of experience in Academic Advising or other closely
related areas.
- Knowledge of student development and student success
initiatives.
- Experience with CRM systems.
- Must possess excellent communication skills, both verbal and
written.
Knowledge/Skills/Abilities:
- Knowledge of Federal Educational Rights to Privacy Act (FERPA)
and assessment of student learning objectives.
- Proficiency using Microsoft Word, Excel, Access, PowerPoint,
and a student information system.
- Positive attitude and initiative to problem solve independently
within organization guidelines and policies.
- A strong commitment to customer service is important.
- Knowledge of student retention strategies.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may
be made, upon request, to enable individuals with disabilities to
perform essential functions.