implementing innovative solutions to improve operational efficiency, energy conservation, accessibility, and sustainability, and leveraging data-driven insights and best practices to maximize equipment lifespan and reduce downtime, maintaining a state of operational readiness and regulatory adherence at all times
Lead Facilities Operations and Work Order Management '
Direct and provide oversight for daily operations across assigned
properties, including custodial services, grounds maintenance,
general maintenance, equipment maintenance, water treatment
services, generator maintenance, shipping/receiving, mail services,
central plant functions, HVAC, and preventive maintenance, ensuring
high-quality service delivery. This includes overseeing the CMMS
work order system, ensuring employees are adhering to the CMMS
workflows and processes so that accurate and quality data can be
pulled from the system, championing a data-driven approach to
decision-making, leveraging analytics for system performance
optimization, and defining what success looks like and how to
achieve it
Lead and Develop Team ' Build, retain, and lead
high-functioning, collaborative Property Services teams, fostering
a positive, service-oriented culture of excellence, accountability,
and continuous improvement in which employees feel supported,
valued, and empowered to excel. This includes hiring, setting
expectations, providing ongoing coaching and evaluation on
performance, and encouraging innovation, critical thinking, and a
focus on best practices for quality and process optimization
Develop, Document, and Implement Standards ' Establish,
publish, and maintain system-wide Standard Operating Procedures
(SOPs), Key Performance Indicators (KPIs), service schedules, and
performance benchmarks to drive consistency and excellence across
all locations. This includes annually revising SOPs and other
published materials, maintaining floorplans/CAD drawings,
warranties, and other specification files for buildings, systems,
and major equipment, and performing weekly, if not daily, property
walks to ensure standards are being met and potential issues are
corrected
Manage Budget and Ensure Fiscal Accountability ' Build
and manage budgets, monitor expenditures, and ensure cost-effective
use of resources while maintaining high service levels and
regulatory compliance. This includes procuring equipment and
supplies, payment of all invoices, monitoring, analyzing, and
working closely with Business Operations to develop and track the
operating budget, developing and implementing monitoring systems
for employee and operational efficiency, effectively utilizing the
budget to enhance assigned properties, analyzing budget anomalies,
and working with the other System Directors to combine like
services to maximize potential cost savings, cost avoidance, and
improve aggregate spend tracking
Manage Vendors and Contracts ' Manage vendor
relationships and contracts for services, ensuring quality,
compliance, and value. This includes participating in RFPs, working
with COOP vendors, preparing project cost estimates and scopes of
work, proactively conducting field inspections and evaluating
contractor work, effectively resolving contractor issues, providing
vendor evaluations to Procurement, ensuring that warranties are
tracked and utilized for necessary repairs or replacements,
tracking contract end dates and proactively procuring new contracts
to ensure continuous operations
Manage Projects ' Manage operational projects from
beginning to end at the property level and partner with the Project
Development and Planning department, Business Operations
department, and campus teams to support complex projects (including
Repair and Replacement) from planning through completion in a
zoned, cross-functional model. This includes all stages of the
project lifecycle, as well as capturing before and after pictures
to illustrate the value of efforts performed
Assure Compliance and Safety ' Ensure all Property
Services operations comply with applicable laws, codes, and safety
regulations; develop and enforce policies to maintain a safe and
secure environment. This includes being responsible for
environmental safety issues associated with physical plant systems
and operations, performing, documenting, and reporting results of
ongoing inspections, participating in the campus safety committees,
conducting meetings and oversee training needs, ensuring employees
and vendors are following safety guidelines, prioritizing the
correction of safety hazards, ensuring the proper disposal of
hazardous and controlled waste in compliance with regulations and
guidelines, and partnering with the Environmental Health and Life
Safety department to ensure critical reports, testing, and other
operational safety activities are completed on time
Actively Contribute to Continuous Improvement '
Regularly meet with other Property Services leadership to improve
Property Services operations. This includes establishing and
reviewing system standards, sharing best practices, working towards
standardizing and documenting processes, sharing and asking for
expertise, leveraging skilled talent, participating in group
brainstorming and problem-solving, and staying current on industry
trends, technologies, and best practices
Liaise with Properties as a Subject Matter Expert -
Serve as a key liaison for campus leadership and employees at all
levels regarding facilities-related issues; ensure responsive
service and contribute to a positive campus experience. This
includes regularly meeting with campus leadership to forecast and
provide updates on simple and complex projects, providing regular
reports on completed operational activities, preventative
maintenance, and work order fulfillment, appropriately responding
to customer feedback, representing Property Services on applicable
committees, and providing advice on simple projects and campus
improvements
Serve as Essential Personnel ' Serving as a leader in
the Chief Property Officer's cabinet, responsible for providing
total ownership of all emergencies, impacts to operations, and
special events. This includes providing off-hours support to
maintain or swiftly restore business continuity in the event of
operational impacts including but not limited to inclement weather,
utility outages, and critical system failures. It is expected that
Directors monitor and maintain system communication channels to
receive and deliver updates in real time
Perform all other duties necessary to accomplish the objectives
of LSC and/or as assigned by supervisor
KNOWLEDGE, SKILLS, AND ABILITIES:
- Advanced technical knowledge and skills obtained through
education and/or on the job training in computerized building
operation systems including Building Automated Systems, CMMS,
electronics, electrical systems, climate control systems,
refrigeration, pneumatic controls, ventilation equipment and
construction
- Ability to balance visionary thinking with practical execution'
being able to lead big-picture campus transformations while being
responsive to day-to-day operational realities
- Comprehensive knowledge of environmental and workplace safety
regulations
- Knowledge of Federal, State, and local laws, regulation, and
codes
- Ability to build strong customer relationships and deliver
customer-centric solutions
- Agile and adaptive to change
- Ability to build and manage a budget
- Ability to professionally and effectively communicate,
including providing status updates, estimated timelines, and
closing the loop on activities with all levels of employees
including custodial staff and campus administration
- Ability to hold self and others accountable
PHYSICAL ABILITIES:
The job requires some physical exertion, such as long periods of
standing or walking over rough, uneven, or rocky surfaces;
recurring bending, crouching, stooping, stretching, reaching, or
similar activities; or recurring lifting of moderately heavy items.
The work may require specific, but common, physical characteristics
and abilities, such as above average agility and dexterity.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone, and other general
office equipment
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safety hazards, but also includes moderate exposure to
outdoor elements, chemicals, and electrical conditions, requiring
special safety precautions and PPE
- May be required to work on-call after regular business hours,
weekends, holidays, or other 'off' hours
- Will regularly travel to different LSC locations
- May be fully reassigned to other LSC locations as business need
necessitates
REQUIRED QUALIFICATIONS:
- Bachelor's degree and at least 7 years of work experience, or
an equivalent combination of education and experience
- Bachelor's degree in Business, Construction, Facilities
Management, or related field
- Experience must include at least 3 years in a management level
position
PREFERRED QUALIFICATIONS:
- Master's degree
- 10 years of recent, related experience
- Experience in higher education
- Journeyman, Maintenance or Master Electrician License
- International Facility Management Association (IFMA) Certified
Facility Manager
- Association of Physical Plant Administrators (APPA) Certified
Educational Facilities Professional
- Project Management Professional (PMP) certification
Salary
Hiring salary range is: $89,399 - $102,809
Lone Star College provides a hiring salary range for all posted
full-time non-faculty positions. Where your salary offer would fall
in that range is determined by your related experience and
education. Should you receive an offer of employment from Lone Star
College, the resume submitted in the application process will be
utilized to calculate your salary offer. The information outlined
below will provide the Office of Human Resources everything needed
to determine an accurate starting salary.
Your resume should provide a complete picture of your work
experience. The resume should include the following information for
each position listed:
- Length of time (specific months and years) of employment
- If the position was full time or part time
- If the position was paid or unpaid
- Level of degree completed including date earned.
- Unofficial transcript for highest earned degree
Additionally, any certifications listed as required or preferred in
the Lone Star College job description should be included in the
resume submitted.
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment and excellent work/life balance. This includes a full
comprehensive and competitive benefits package, a generous number
of paid holidays and vacation days, wellness programs, tuition
waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of
the page. Under My Cover Letters and Attachments you will click on
`Add Attachment.¿ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are active for the
academic year. By selecting the option to receive notifications on
your profile, you will begin receiving electronic communication
regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at
www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.