Director, Campus Safety and Security

The Director collaborates with college leadership to establish campus safety priorities and works across departments to implement emergency preparedness, response, and risk mitigation initiatives. The position is responsible for ensuring institutional compliance with applicable federal, state, and local laws, regulations, policies, and procedures related to campus safety and security. The Director also provides consultation, guidance, and training to college personnel on safety-related matters and promotes a culture of safety awareness throughout the institution.

SUPERVISION RECEIVED AND EXERCISED

• Receives direct supervision from the Executive Director of Safety and Auxiliary Services
• Supervises Parking Coordinator and security staff and serves as the primary point of contact for contracted public safety personnel, ensuring alignment with the College's safety and security priorities.

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to:

Essential Functions

• Direct and oversee campus safety and security operations for all college campuses, centers, facilities, buildings, and grounds.
• Develop, implement, maintain, and periodically revise the College Emergency Response Plan, Continuity of Operations Plan, and related safety and security policies and procedures.
• Serve as the primary coordinator for emergency management, crisis response, and incident command activities.
• Establish and maintain collaborative relationships with local law enforcement, fire departments, emergency management agencies, EMS providers, and security personnel.
• Coordinate security and safety staffing, coverage, scheduling, and deployment for daily operations and special events.
• Conduct security assessments for campus events and activities, recommend appropriate security measures, and oversee implementation of safety plans.
• Coordinate and evaluate emergency drills, tabletop exercises, and campus-wide training programs to promote preparedness and compliance.
• Oversee access control systems, video surveillance systems, emergency notification systems, classroom emergency response systems, and fire/life safety systems.
• Receive, document, and report safety and security incidents to appropriate college personnel and law enforcement in a timely manner.
• Respond to reports of unsafe or hazardous conditions and coordinate resolution with appropriate college departments.
• Coordinate with Facilities and Maintenance personnel regarding repairs, safety concerns, environmental hazards, and life-safety compliance issues.
• Ensure compliance with applicable federal, state, and local regulations related to campus safety, emergency preparedness, and workplace safety.
• Participate in threat assessment, behavioral intervention, and student conduct processes involving safety concerns.
• Develop and recommend policies, procedures, and strategic initiatives that enhance campus safety, security, and emergency preparedness.
• Prepare and manage departmental budgets, contracts, equipment purchases, and related operational resources.
• Supervise security personnel, while serving as the primary liaison with contracted public safety agencies to ensure effective service delivery.
• Ensure students, employees, contractors, vendors, and visitors comply with college safety and security policies and procedures.
• Ensure compliance with the requirements of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), including the collection, classification, documentation, and reporting of campus crime statistics; timely warning and emergency notification processes; and preparation of the College's Annual Security Report.

Other Important Functions

• Chair the College Safety Committee and provide leadership for campus-wide safety initiatives.
• Develop and implement campus inspection and risk assessment programs to identify and mitigate hazardous conditions.
• Coordinate traffic management and parking operations during daily activities and special events.
• Ensure first aid stations, emergency equipment, and safety supplies are maintained and appropriately stocked.
• Maintain accurate records and prepare required reports related to incidents, accidents, crimes, safety inspections, training, and regulatory compliance.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS:

Knowledge:

• Microsoft Office Suite software, Web-based Systems
• Knowledge of FERPA, Title IX, Clery, HIPAA and other relevant laws and regulations
• General knowledge of OSHA regulations
• An understanding and commitment to the mission and philosophy of the North Carolina Community College System
• Logistics, CFCC operations, and procedures.
• Pertinent Federal, State, and Local codes, regulations, and routine security procedures. ABC Commission, NHC Health Department.

Ability To:

• Communicate clearly and respectfully, both orally and in writing
• Physical fitness to inspect various work settings
• Ability to sit and stand for long periods of time
• Ability to lift, at times, 25 lbs.
• Work indoors and outdoors
• Sufficient visual acuity and manual dexterity to use a computer for long periods of time
• Ability to express or exchange ideas through oral communication and to hear vocal responses within classroom range
• Travel between buildings on campus, to other campuses, or locally or out-of-town to attend conferences.
• Display sensitivity to the needs and expectations of students, faculty, staff and community groups.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
  • Bending, stooping, climbing, or lifting up to 25 pounds
• Maintain mental capacity, which allow the capability of:
  • Making sound decisions
  • Responding to questions
  • Demonstrating intellectual capabilities
• Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Standing or sitting for extended periods of time
• Operating assigned equipment
• Handling varied tasks simultaneously
• Bending, stooping, climbing, or lifting up to 25 pounds

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

• Associate’s degree in Criminal Justice, Emergency Management, Public Administration, Homeland Security, Occupational Safety, Business Administration, or a related field.

Minimum Experience:

• Five (5) years of progressively responsible experience in campus safety, law enforcement, emergency management, security operations, military police, risk management, or a related public safety field.
• Two (2) years of supervisory or leadership experience.

Preferred Education/Training, Experience, Skills:

• Experience coordinating emergency response activities and working with law enforcement, fire, EMS, and emergency management agencies.
• Experience developing and implementing safety and security policies, procedures, and training programs. Experience in a college, university, or other educational environment.
• Experience with Clery Act compliance and reporting requirements.
• Experience managing access control systems, video surveillance systems, emergency notification systems, and security technologies.
• Experience conducting threat assessments, behavioral intervention, risk assessments, and emergency preparedness exercises.