Supervise and support international staff, including hiring, training, evaluation, and ongoing professional development of professional team members and external in-country representatives.

Oversee recruitment activities including high school visits, counselor engagement, college fairs, virtual and in-person presentations, and information sessions in key international markets.

Track the effectiveness and ROI of international travel and referral sources using CRM (Slate) dashboards and reports.

Maintain collaborative relationships with external partners (including school counselors, agents, college access organizations, and global education networks) to drive enrollment pipeline development.

Collaborate with the Dean of Admissions and senior leadership to shape international admission policies, practices, and selection criteria.

Support evaluation of undergraduate applications for admission counselors and graduate applications for faculty reviewers, with an emphasis on international transcripts conversion and credential evaluation in accordance with holistic review standards.

Serve as liaison with the Office of International Student Affairs, Office of Global Engagement, and other key campus stakeholders to support the onboarding and transition of international students.

Coordinate and lead training for both internal staff and external partners on international admissions practices.

Provide guidance and training to staff on evaluating international credentials, language proficiency, and global grading systems.

Collaborate with the Dean of Admission and faculty stakeholders to establish and refine international selection criteria.

Monitor international application trends and recommend adjustments to reading strategies and reviewer calibration to support yield and quality goals.

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.

• Bachelor's degree is required. A Master's degree is preferred.
• At least seven (7) years of progressive experience in international undergraduate recruiting and admission is required.
• Demonstrated leadership and supervision experience is required.
• Deep knowledge of international recruitment strategies, admission policy, and credential evaluation is required.
• Experienced in different national trends of higher education enrollment, specific country marketing tactics, and in-country recruiting and travel planning is required.
• Significant experience leading international admissions and recruitment teams is preferred.
• Demonstrated success in international market development and long-term territory management is preferred.
• Experience working with various student populations and cross-cultural communication is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES - This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.

• Expertise with CRM systems, particularly Technolutions Slate, is preferred.
• Proficiency with office technology and CRM platforms (Microsoft Office, Zoom, etc.) is required.
• Strong technical and analytical skills.
• Strong customer service skills.
• Experience with CRM systems and reporting.
• Excellent oral and written communication skills, including cross-cultural communication.
• Ability to develop specific goals and plans to prioritize, organize and accomplish work.
• Ability to effectively work with individuals with diverse backgrounds.
• Ability to diffuse emotional or tense situations and offer viable solutions.
• Ability to prioritize and manage multiple tasks.
• Strategic and analytical thinking skills with an ability to negotiate, solve problems and make effective decisions.
• Ability to develop and maintain relationships with the public, prospective, and current international students and agents, as well as college faculty, staff, and administrators.
• Knowledge of federal immigration policies and regulations, including SEVIS.

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to perform physical requirements of the position, including carrying informational materials, walking distances, extended time standing, and flying for multiple hours to different countries.
• Routinely requires sitting at a desk and viewing a display screen for extended periods.
• Ability to clearly communicate both orally and in writing on the telephone and a computer for extended periods.
• Routinely requires moderate (up to 40 pounds) lifting and carrying.
• Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending.

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Typical office environment.
• Travel domestically and internationally may be required

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Compensation: $104,000.00 - $130,000.00 annually, commensurate with experience.

Grade of Position: 23-12E

Employment Category: Regular

.

Scheduled Weekly Hours: 36.25

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits, such as life and disability coverage and commuter offerings, are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.


To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Director--International-Admissions_JR008866

je-2287fc1faf7749029e09184601e8e146

Supervise and support international staff, including hiring, training, evaluation, and ongoing professional development of professional team members and external in-country representatives.

Oversee recruitment activities including high school visits, counselor engagement, college fairs, virtual and in-person presentations, and information sessions in key international markets.

Track the effectiveness and ROI of international travel and referral sources using CRM (Slate) dashboards and reports.

Maintain collaborative relationships with external partners (including school counselors, agents, college access organizations, and global education networks) to drive enrollment pipeline development.

Collaborate with the Dean of Admissions and senior leadership to shape international admission policies, practices, and selection criteria.

Support evaluation of undergraduate applications for admission counselors and graduate applications for faculty reviewers, with an emphasis on international transcripts conversion and credential evaluation in accordance with holistic review standards.

Serve as liaison with the Office of International Student Affairs, Office of Global Engagement, and other key campus stakeholders to support the onboarding and transition of international students.

Coordinate and lead training for both internal staff and external partners on international admissions practices.

Provide guidance and training to staff on evaluating international credentials, language proficiency, and global grading systems.

Collaborate with the Dean of Admission and faculty stakeholders to establish and refine international selection criteria.

Monitor international application trends and recommend adjustments to reading strategies and reviewer calibration to support yield and quality goals.

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.

• Bachelor's degree is required. A Master's degree is preferred.
• At least seven (7) years of progressive experience in international undergraduate recruiting and admission is required.
• Demonstrated leadership and supervision experience is required.
• Deep knowledge of international recruitment strategies, admission policy, and credential evaluation is required.
• Experienced in different national trends of higher education enrollment, specific country marketing tactics, and in-country recruiting and travel planning is required.
• Significant experience leading international admissions and recruitment teams is preferred.
• Demonstrated success in international market development and long-term territory management is preferred.
• Experience working with various student populations and cross-cultural communication is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES - This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.

• Expertise with CRM systems, particularly Technolutions Slate, is preferred.
• Proficiency with office technology and CRM platforms (Microsoft Office, Zoom, etc.) is required.
• Strong technical and analytical skills.
• Strong customer service skills.
• Experience with CRM systems and reporting.
• Excellent oral and written communication skills, including cross-cultural communication.
• Ability to develop specific goals and plans to prioritize, organize and accomplish work.
• Ability to effectively work with individuals with diverse backgrounds.
• Ability to diffuse emotional or tense situations and offer viable solutions.
• Ability to prioritize and manage multiple tasks.
• Strategic and analytical thinking skills with an ability to negotiate, solve problems and make effective decisions.
• Ability to develop and maintain relationships with the public, prospective, and current international students and agents, as well as college faculty, staff, and administrators.
• Knowledge of federal immigration policies and regulations, including SEVIS.

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to perform physical requirements of the position, including carrying informational materials, walking distances, extended time standing, and flying for multiple hours to different countries.
• Routinely requires sitting at a desk and viewing a display screen for extended periods.
• Ability to clearly communicate both orally and in writing on the telephone and a computer for extended periods.
• Routinely requires moderate (up to 40 pounds) lifting and carrying.
• Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending.

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Typical office environment.
• Travel domestically and internationally may be required

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Compensation: $104,000.00 - $130,000.00 annually, commensurate with experience.

Grade of Position: 23-12E

Employment Category: Regular

.

Scheduled Weekly Hours: 36.25

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits, such as life and disability coverage and commuter offerings, are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.


To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Director--International-Admissions_JR008866

je-2287fc1faf7749029e09184601e8e146