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Director of Administration, Information Technology Services

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Partial Remote, Bethlehem

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Director of Administration, Information Technology Services

Join Lehigh University's Library and Technology Services department as Director of Administration for Information Technology Services, where you'll lead essential business operations that support our comprehensive technology infrastructure serving over 7,000 students and faculty.

About the Opportunity

This leadership role involves collaborative development, implementation, and oversight of critical business services including budget and financial planning, staff recruitment and retention, and facilities and space planning for Lehigh's information technology organization. As a member of the Technology Leadership Team reporting to the Chief Information Officer, you'll work alongside directors of Client Services, Enterprise Systems, Research Computing, Academic Technology, and our Chief Information Security Officer.

Position Number: S86880

This position is a Grade: 12 - 40 with an approximate salary range of $104,850-$127,550 and is subject to change based on experience, skills and qualifications.

Key Responsibilities

  • Oversees the ITS annual budget and allocate budgets, revenues, endowments, fees, special projects, grants, loans, and other sources as needed.
  • Develop multi-year budget models and long-term funding strategies to support and sustain an innovative ITS. Develop value propositions to frame TS initiatives.
  • Lead annual budget planning process while working with other Directors and the ITS Leadership team to identify money-saving opportunities through efficiency gains, eliminating duplication of effort, and potential partnerships.
  • Advises the CIO and the leadership team on all administrative matters, such as University procedures, rules, and exceptions in a broad range of areas of expertise to adequately advise on contracts; hiring, reorganization, and job elimination policies; acceptable accounting practices; and best practices of establishing operational best practices and a shared administrative vision for administrative services.
  • Develops Administrative policies and procedures that meet the needs of the ITS organization to stay current with University policies and procedures.
  • Develop and oversee facilities project portfolio, including long-term deferred maintenance initiatives and lifecycle planning.
  • Lead large-scale, multi-year projects and renovations in support of ITS and campus mission.
  • Lead ad-hoc project teams to identify, fund, and complete facilities-related projects (such as enhancing common or collaborative spaces, workplace environment enhancements projects, etc.)
  • Serves as the Employment Coordinator for ITS and collaborate with the ITS Leadership Team on long-term staff planning.
  • Coach and develop ITS managers on effective recruitment strategies and HR processes, and on developing an advertising plan, and on how to properly use the HR applicant tool.
  • Interface with Human Resources personnel on matters of equity salary adjustments, position description revisions and upgrades, and hiring salaries.
  • Collect and analyze data to identify trends, assess performance, to make informed decisions.
  • Lead ASG staff who handle all purchase orders, project coordination, contracts, coordinating special events, and ITS employment process and transitions (hiring and onboarding, re-evaluation process).
  • Work CIO to manage vendor relationships and contract management.
  • Participate in Strategic Planning Efforts.

Qualifications

  • Bachelor's Degree in Business Administration with accounting or Accounting/Finance; Master's Degree preferred
  • Five to eight years of related work experience
  • In depth knowledge of the financial and budgeting at a higher education institution
  • Some project management experience
  • Demonstrated skills and capabilities in analytical and critical thinking, complex problem solving, and team leadership
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