Develop and implement methods to improve staff efficiency
through process design, technology innovation, and data-informed
decision-making
Lead efforts focused on increased efficiency, quality
assurance, and scalability across all operational functions
Represent Undergraduate Admissions on various campus committees
and with external stakeholders
Assist with the planning and development of admissions
events
Training & Professional Development
- Facilitate training and professional development for
admissions, recruitment, and enrollment staff
- Supervise, mentor, and develop Operations team members
- Provide technical leadership, services, support, and training
to the broader Undergraduate Admissions team
Systems & Technology
- Oversee the development, innovation, management, and
maintenance of the undergraduate admissions CRM (Slate by
Technolutions)
- Oversee the integrations, maintenance, and testing of the
campus-wide student information system (Banner) for undergraduate
admissions
- Create and maintain business processes involving system-tracked
information, including admission inquiries, applications, campus
visits, college fairs, high school visits, application review, and
decision notification
This is a fully in-person position located at Binghamton
University's main campus in Vestal, NY.
Requirements:
- Bachelor's Degree
- At least 5 years of progressive experience in admissions
- Advanced knowledge and experience with a CRM system (e.g.,
Slate, Salesforce)
- Experience with a Student Information System (e.g., Banner,
PeopleSoft)
- Demonstrated managerial and leadership skills, including
experience supervising and developing staff
- Strategic planning experience, with the ability to translate
operational goals into actionable processes
- Quantitative and analytical ability
- Demonstrated ability to plan, organize, and prioritize multiple
tasks and projects simultaneously
- Organizational, communication, and interpersonal skills
- Ability to adapt to changing expectations and responsibilities,
including occasional evening and weekend availability
- Ability to maintain confidentiality and safeguard records
- Demonstrated ability to lead and communicate with diverse
teams
Preferred:
- Master's Degree
- Familiarity with programming languages (e.g., SQL, R), data
warehouses, and/or relational databases
Visa sponsorship is not available for this position. If you
currently need sponsorship or will need it in the future to
maintain employment authorization, you do not meet eligibility
requirements.
Additionally, please note that Binghamton
University is not an E-Verify employer.
Additional Information:
Offers of employment will be contingent upon successful completion
of a pre-employment background check and verification of degree(s)
and credentials
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the
Executive Order, is permitted to ask, or mandate, in any form, that
an applicant for employment provide his or her current
compensation, or any prior compensation history, until such time as
the applicant is extended a conditional offer of employment with
compensation. If such information has been requested from you
before such time, please contact the Governor's Office of Employee
Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website
https://www.binghamton.edu/offices/human-resources/payroll/
Cover letters may be addressed "To the Search Committee."
Postings active on the website, accept applications until
closure.
For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html
Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal
Opportunity/Affirmative Action Employer. It is the policy of
Binghamton University to provide for and promote equal opportunity
employment, compensation, and other terms and conditions of
employment without discrimination on the basis of age, race, color,
religion, disability, national origin, gender identity or
expression, sexual orientation, veteran or military service member
status, marital status, domestic violence victim status, genetic
predisposition or carrier status, or arrest and/or criminal
conviction record unless based upon a bona fide occupational
qualification or other exception.
As required by Title IX and its implementing regulations Binghamton
University does not discriminate on the basis of sex in the
educational programs and activities which it operates. This
requirement extends to employment and admission. Inquiries about
sex discrimination may be directed to the University Title IX
Coordinator or directly to the Office of Civil Rights (OCR).
Contact information for the Title IX Coordinator and OCR, as well
as the University's complete Non-Discrimination Notice may be found
here .
Binghamton University is committed to providing access, equal
opportunity, and reasonable accommodation for individuals with
disabilities in employment, its services, programs, and activities.
To request reasonable accommodation to participate in the job
application or interview process, contact the ADA Coordinator by
completing the
Reasonable Accommodation Request Form .
Application Instructions:
All applicants must apply via Interview Exchange:
http://binghamton.interviewexchange.com/candapply.jsp?JOBID=203296
Deadline for Internal Applicants: August 19, 2026
Deadline for External Applicants: Open until filled
Review of applications will begin immediately and continue until
the vacancy is filled.
Please submit:
- Resume,
- Cover letter, and
- Contact information for three professional references
You may add additional files/documents after uploading your resume.
After you fill out your contact information, you will be directed
to the upload page. Please login to check/edit your profile or to
upload additional documents:
http://binghamton.interviewexchange.com/login.jsp
.