Job Description
The Director, Financial Aid is responsible for the administration
of over $150 million in federal, state, university and private
sources of financial assistance for UIndy students. This assistance
is awarded on the basis of many factors such as financial need,
merit and talent and is essential to the University’s ability to
enroll both undergraduate and graduate students.
Under the leadership of the Vice President of Enrollment
Management, the Director of Financial Aid will oversee the
day-to-day operations of all Financial Aid activities. The Director
will ensure key Financial Aid reporting obligations are met in a
timely fashion, coordinate training and ensure a compliance culture
at UINDY. The Director will ensure an effective and efficient
organizational structure that serves the different student
populations well. As well as collaborate with other administrative
areas to maintain an optimal balance between enrollment and
retention goals, tuition discount rate and net income.
Administrative capability and compliance must be maintained for
federal and state aid programs for continued institutional
eligibility.
The Director of Financial Aid will stay up to date on all Federal
and State regulations and communicate changes to the university
community to create a culture of compliance. Through a
collaborative effort, the Director will work closely with the CFO,
Budget and the VP of Enrollment to create a sustainable financial
aid packaging strategy and manage the UINDY unfunded aid budget and
Financial Aid Office
REQUIREMENTS/MINIMUM QUALIFICATIONS:
Experience:
- Five (5) years of experience as a Director or Associate
Director of Financial Aid is required.
Experience with Ellucian Colleague, Congos, Slate, Blackboard
and/or similar programs used in financial aid offices within higher
education preferred.
Experience assisting student-athletes with financial aid
needs.
Complete knowledge of all aspects of the administration of
federal, state and university financial aid programs with a working
knowledge of federal and state law and regulation.
Commitment to excellent customer service and student
success.
Demonstrated ability to maintain and implement policy and
documentation.
Strong communication, project management, data analysis and
supervisory skills as well as experience with strategic enrollment
management fundamentals.
Experience/expertise in data analytics or skilled use of
business intelligence tools.
Education:
- Minimum of a Baccalaureate Degree, Master’s Degree is
preferred
Licenses/Certifications/Credentials:
- NASFAA certification (or able to obtain quickly)
SUPERVISORY RESPONSIBILITIES:
- Financial Aid Office staff and Processes
ESSENTIAL FUNCTIONS:
- Reviews and implements federal, state, and institutional
policies and procedures. Stays up to date on changing governmental
regulations and updates policy and procedures in accordance with
new regulations
- Ensure proper completion and submission of all major reporting
functions associated with ensuring Financial Aid compliance. These
include completion of needed updates to the Eligibility and
Certification Approval Report (ECAR), Program Participation
Agreement (PPA), annual Fiscal Operations Report and Application to
Participate (FISAP), mandated state grant reporting, ICI Reports,
and other Financial Aid related reports associated with the
University
- Partner with Budget to periodically review, manage, and adjust
the UINDY unfunded aid budget according to enrollment and
initiatives
- Design and implement an organizational structure that ensures
optimal student service while simultaneously achieving
organizational efficiencies in the financial aid function across
the university
- Oversee and assist with the development and implementation of
appropriate compliance training for the staff of the Financial Aid
Office
- Review and research compliance questions and concerns
throughout the university. Provide applicable regulatory guidance
to all appropriate stakeholders
- Supervise and direct the work of Financial Aid Technology to
ensure coding structures with the University Mainframe are
consistent and effective and other corresponding systems stay
operationally functional between the separate Financial Aid
offices
- Primary contact for external partners, including independent
auditors, the Department of Education, the Indiana Commission of
Higher Education and other entities
- Work with community partners to manage and award scholarships.
Advise community partners on scholarship adjustments that impact a
student’s award offer. Identify ways to streamline the
institutional aid awarding process to ensure a timelier response to
students and internal partners
- Work with the Advancement Office to manage and administer
Endowed and Annual Scholarships in a timely and accurate manner
according to donor requirements
- Review and update the annual packaging formulas used to award
financial aid according to federal, state and institutional
policies. Maintain the Institutional Packaging Policy
- Create and maintain a culture that provides the highest level
of customer service to students, families and internal and external
partners
- Creates and maintains effective communication plans for
transmitting and receiving critical data between offices such as
Admissions, Registrar, and Student Accounts.
- Works closely with Admissions to establish packaging policies
yearly and participates with consultants on such.
- Collaborates with college staff and other offices in strategic
and operational planning aimed at achieving office, departmental
and institutional goals and objectives.
- Work closely with the Controller’s Office to accomplish annual
audit objectives. Ensure that all financial aid is processed,
awarded, and disbursed according to federal, state, and
institutional regulations and policies
- Partner with Athletics to adhere to NCAA regulations in
administering financial aid, advising on institutional eligibility
and prevent over-awarding
- This individual will need experience and skills in systems such
as BANNER and athletics compliance software systems (NCAA,
ARMS)
- Oversee Financial Aid office budgets to ensure that operational
funds are being spent properly and remain within the allotted
budget
- Serve as a standing member of the Retention Committee,
Financial Appeals Committee, and any other university committees
that come up
Company Description
Thank you for your interest in the University of Indianapolis! The
University is a private, comprehensive teaching university located
on 65 acres just minutes from downtown Indianapolis. With more than
700 faculty and staff, it is a place where you can become part of a
close-knit campus community that emphasizes the importance of
community partnerships in the future growth of the
University.
UIndy’s mission is to prepare its graduates for effective,
responsible, and articulate membership in the complex societies in
which they live and serve and for excellence and leadership in
their personal and professional lives. The motto of "Education for
Service" provides the foundation for our work to better our
communities, both near and far.
As University employees, we know the work we do is important to our
students and our communities. To accomplish our mission, we welcome
talented, civic-minded, and diverse individuals from all career
levels to help maintain our high standards of excellence and
quality. If you want to join our dynamic environment and experience
hard work, creativity, and teamwork, we welcome your
application!
The University of Indianapolis is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, sex, age, color, religion, national origin,
disability, citizenship status, military status, marital status,
sexual orientation, gender identity, or gender expression. The
University of Indianapolis does not discriminate on the basis of
sex in its educational programs and activities, including
employment and admission as required by Title IX.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Tuition Discount
- Retirement Savings Plan - 403B
- Paid Vacation and Sick Time Accruals
- Paid Holiday time and additional University days off
- Employee Discounts & Services
- Free Parking
- Onsite Health & Wellness Center
For more information about the benefits of being a staff member at
UIndy, visit our
Benefits
site.
