Director of Student Accounts

Function of Position

This is a full-time administrative position reporting to the Controller, responsible for leadership, supervision, and oversight of all student account operations, including billing, accounts receivable, student loans, collections, and refunds.

The Director coordinates, directs, and reviews the work of the student account staff in support of daily, monthly, and year-end billing and accounting processes. The position is responsible for developing, implementing, and revising policies and procedures that ensure strong internal controls while promoting efficiency, accuracy, compliance, and high-quality customer service.

Principal Duties and Responsibilities

• Direct and manage all billing, accounts receivable, student loan, and collection operations of the college. ... (30%)
• Lead and administer the student billing and payment lifecycle ... (15%)
• Review, approve, and post journal entries ... (15%)
• Lead process improvement initiatives ... (10%)
• Supervise student accounts staff ... (10%)
• Manage in-house student loan programs ... (10%)
• Evaluate and strengthen internal controls ... (10%)

Minimum Qualifications

• Bachelor’s degree in accounting, business, or related field required
• Minimum of five (5) years of accounting experience
• Minimum of two (2) years of supervisory experience
• Significant experience with computerized financial systems, including extensive knowledge of Excel
• Strong written, oral, and interpersonal communication skills
• Demonstrated ability to build and maintain effective working relationships
• Strong commitment to customer service and support of student success

Application Procedure

Please upload the following by visiting https://www.wartburg.edu/hr/positions/: 1) resume 2) a letter of interest including a statement regarding qualities within the context of the Wartburg College mission 3) contact information for three references