"Director, Operations"

Director, Operations

Position Type: Admin/Professional

Department: College of Pharmacy, Office of the Dean

Full or Part Time: Full Time

Pay Grade: MN12

Summary:

Responsible for overseeing and optimizing administrative, financial and operational functions for the institutional unit assigned. This role ensures efficient resource allocation, budget management, and compliance with institutional and regulatory policies to support the academic, clinical, and research missions. The director collaborates with leadership, faculty, and staff to drive strategic initiatives and operational excellence. Position includes thorough review, management and planning of financial and human resources, design, implementation and direction of new policies.

Principal Functional Responsibilities:

Operational and Strategic Leadership:

Provide leadership for operations, communications, strategic initiatives, creative and economic endeavors. Establish streamlined processes and procedures within the assigned area. Knowledge of management principles involved in strategic planning, space and resource allocation, research operations, and coordination of people and resources. Prioritize and manage multiple projects and competing interests with efficiency and relative independence. Participate in the accreditation process for assigned unit.

Financial Management and Budgeting:

Responsible for fiscal planning and oversight of assigned area. Develop and execute a budget and operational plan including oversight of the annual budget process. Facilitate budget development by engaging and coordinating with key constituents to balance the delivery of programs with available financial resources. Optimize financial resources to support academic programs, research, and faculty development. Track expenditures, reconcile P-cards, financial forecasting, variance reporting and develop financial reports as needed.

Human Resources and Workforce Management:

Represent the college, department or institution on all personnel matters, hiring, offers and negotiations, contracts, strategic hires, start-up packages, position planning, position descriptions, performance management, and faculty by laws matters. Serve as a liaison with Human Resources and Legal.

Stakeholder and External Relations:

Liaise with internal and external constituencies, utilizing excellent interpersonal (oral and written) communication skills to effectively interact with stakeholders, collaborators, investigators, team members, students, and funding agencies.

Policies and Procedures:

Design and implement policies and procedures and work with appropriate groups across the institution to address operational issues. Develop project plans including goals and deadlines, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources. Skill in examining and re-engineering operations and procedures and contributing to the development and implementation of new strategies, policies, and procedures.

Other Duties:

May manage or assist with events for assigned unit. Perform other duties as assigned.

Qualifications:

• Bachelor’s degree and a minimum of 6 years of related experience or equivalent combination of education and relevant experience.
• Demonstrated superior writing and communication skills
• Proficient in Microsoft Office Suite, particularly Excel

Preferred Qualifications:

• Master’s degree in higher education administration, business administration, or related field
• Experience in higher education setting
• Experience in finance, grants, contracts and research, academic, human resources, faculty affairs, and accounting processes, or operations management

Physical Requirements:

Must be able to utilize a phone, computer and other office equipment.

Department Specific Information:

Join Northeast Ohio Medical University’s (NEOMED) College of Pharmacy
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director of Operations who wants to contribute to meaningful work in a collaborative academic environment.
At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range:

$78,286 – $92,680, commensurate with experience

Benefits & Perks

NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage

• Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement

• State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off

• Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits

• Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
• Educational benefits with our partner universities (Policy#3349-07-45)
• Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
• Employee wellness activities and initiatives that support a healthy work-life balance

To apply, visit https://neomed.peopleadmin.com/postings/6384