"Director, Technology Infrastructure"

Job Details

DESCRIPTION

Under the general direction of the Executive Director of Information Technology Services, the Director of Technology Infrastructure leads, oversees, and executes the planning, analysis, design, implementation, configuration, installation, testing, administration, maintenance, and support of the district’s technology infrastructure, including data center facilities, cloud hosting, virtualization platforms, systems and servers, storage, networking, and telecommunications.

REPRESENTATIVE DUTIES

• Develops and implements comprehensive IT infrastructure strategies to support business goals, requirements, and operations. (E)
• Ensures the reliability and performance of the organization’s network infrastructure, including LAN, WAN, wireless, and VPN. (E)
• Oversees the design and management of cloud infrastructure and services, ensuring scalability, security, and performance; monitor and manage cloud costs. (E)
• Oversees monitoring of the infrastructure by reviewing utilization reports to support technology management decision making and to support operational needs; submit reports to various governmental agencies as required. (E)
• Oversees infrastructure software and hardware upgrades. (E)
• Oversees management, maintenance, and troubleshooting of messaging systems including email, team collaboration systems, and file sharing repositories. (E)
• Working with information security personnel, oversees implementation and maintenance of IT security measures to protect against cyber threats and ensure compliance with relevant regulations and district security standards, using industry standard best practices. (E)
• Works with other ITS managers and staff to develop, implement, and maintain disaster recovery and business continuity plans to ensure system availability during emergencies. (E)
• Ensures all critical systems are backed up in a timely manner, and that backups are tested on a regular basis. (E)
• Manages the ITS department’s budget and expenditures on infrastructure.
• Coordinates and oversees work of vendors and external consultants; develops and maintains relationships with vendors and negotiates contracts for services and support. (E)
• Oversees the planning, management, and maintenance of the telecommunications services of the college, including data and voice circuits and lines, phones, carrier contracts, and voice services. Monitors ongoing telecommunications costs. (E)
• Provides technical guidance and support to administration, faculty, and support staff on issues related to technology infrastructure. (E)
• Manages the ITS infrastructure team, including network, systems administration, cloud, telecommunications personnel, and other teams as assigned. (E)
• Reviews and verifies the work of infrastructure staff for accuracy, proper work methods, techniques, and compliance with applicable standard operating procedures and specifications. (E)
• Oversees the development and maintenance of infrastructure documentation. (E)
• Contributes to the development of policies, procedures and security strategies, audits their effective use, and monitors compliance. (E)
• Attends and participates in professional group meetings; stays abreast of updates and changes delivered for systems infrastructure by vendors; keeps current with new trends and innovations in systems administration. (E)
• Performs other managerial duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• Any combination equivalent to: Bachelor’s degree in information systems, computer science, management information systems, computer engineering or a related field.
• Three (3) years of recent full-time experience leading a technology infrastructure team.
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students.

DESIRABLE QUALIFICATIONS:

• Experience in an educational environment.

OTHER INFORMATION

KNOWLEDGE OF:

• Best practices, applications, techniques and methods of information technology management.
• Current knowledge of major hardware platforms, operating systems, and networking standards
• Management of complex network services architecture, infrastructure and networking security, telecommunications, maintenance, operation and/or programming within a multi-site enterprise.
• Principles of employee evaluation, staff development, employee relations, and concepts of progressive discipline.
• Principles and techniques of budgeting and fiscal management.
• Principles of strategic planning, program development, and program review.
• Principles of English grammar, spelling, and composition.
• Principles of business letter writing and report preparation.
• Equity-based principles of leadership in higher education.
• Philosophy, mission, and goals of community colleges.
• Modern office procedures and equipment.

ABILITY TO:

• Work well in a collaborative environment.
• Communicate effectively, both verbally and in writing.
• Demonstrate a commitment to the philosophy of the community college.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Analyze data, draw sound conclusions, and adopt effective course of action.
• Critical thinking and decision-making through observing, analyzing, inferring, communicating, and problem-solving in challenging situations with tact, confidence, and diplomacy.
• Conduct observations and inquiries in order to understand the processes and functions under review.
• Prepare narrative descriptions of policies, procedures, observed practices, conclusions, and recommendations.
• Read, interpret, apply, and explain rules, regulations, policies, and procedures.
• Train, supervise, and evaluate assigned personnel.
• Demonstrate sensitivity to students, colleagues, and clients with diverse cultures, languages, ethnic, and socioeconomic backgrounds.
• Establish and maintain effective relations among faculty, staff, students, administrators, the community, and local educational agencies.
• Develop and deliver effective public presentations.
• Plan and organize work to meet changing priorities and deadlines

WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:

• Provides work direction to classified employees, student workers, hourly workers, and others as required.

CONTACTS:

• Administrators, faculty, staff, students, vendors, government agencies, other agency constituents, public and community members, vendors, and co-workers.

PHYSICAL EFFORT:

(The physical and mental demands described here are representative of those employees may need to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

• Requires the ability to exert some physical effort, such as walking, standing, and light lifting (up to 25lbs).
• Ability to operate office equipment.
• Tasks require extended periods sitting and at a keyboard.
• Employees are frequently required to walk and stand.

WORKING CONDITIONS:

• Normal office environment.
• Ability to work nights and weekends as necessary.

APPLICATION PROCESS - PLEASE READ

SUPPLEMENTAL INFORMATION

It is the responsibility of each applicant to have all the requested documents submitted through NEOGOV by the deadline date in order to continue in the application process for this position.

• Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply for.
• It is important the applicants submit ALL documents requested for the application package to be deemed complete and given consideration.

This position requires the following documents to be attached to your online application in order to be considered:

• Application
• Current resume
• Letter of Intent (Cover Letter)
• Copy of Transcripts of all degrees and Supplemental Coursework

• All out of the country, transcripts must be evaluated prior to submitting them with applications.
• Any evaluation service member of the National Association of Credential Evaluation Service (NACES) http://www.naces.org/ is acceptable.

• Travel expenses for pre-employment interviews and employment processing will not be authorized.

Your application and any required attachments must be submitted by November 30, 2025.

Applications with incomplete information (i.e., statements such as "see resume") or missing documents will not be considered.

VISA

Please be advised that AVC:

• Does not sponsor employment visas,
• Does not participate in E-Verify, and
• Does not complete documentation related to STEM OPT or other F-1 visa programs.

ACCOMMODATIONS

If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the People, Culture and Talent (Human Resources) department at (661) 722-6311.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND COMMITMENT TO DIVERSITY

Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.

AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. To find out more about AVC, please visit our website at avc.edu.

Thank you for your interest in employment opportunities with Antelope Valley Community College District.