Dispatch Officer

Job Summary:

The Campus Safety Office at Rollins College is currently inviting service-oriented individuals to apply for a Dispatch Officer position.

• Receiving calls regarding accidents, crimes, complaints, emergencies, and other requests for campus safety assistance occurring on campus property
• Providing information as necessary and dispatching safety officers to appropriate locations
• Dispatching calls for local police, fire, and other emergency response agencies as necessary
• Assisting and directing students, guests, and visitors on campus
• Maintaining campus safety logs and records
• Review and respond to emails and phone calls promptly
• Monitoring and maintaining computerized safety and security systems (CCTV, Workers Compensation, Access Control using Blackboard, etc.)
• Issuing parking permits and processing parking citations
• Issuing R-Cards
• Oversee student workers when supervisors are not available

Minimum Qualifications & Education:

• High school diploma or equivalent.
• At least two years of job-related experience.
• Valid Florida driver's license and acceptable motor vehicle report (MVR) are required to drive College vehicles.
• Possess and maintain CPR and First Aid certification within 90 days of hire.
• Possess and maintain State of Florida ‘Class D' security license within 90 days of hire.

Knowledge, Skills, & Abilities:

• Ability to train, direct, and supervise the work of others.
• Demonstrated knowledge of modern safety/police practices and procedures.
• Knowledge of and abiding by all guidelines associated with the Clery Act and Title IX.
• Strong service orientation with a demonstrated ability to effectively meet the needs of and work collaboratively with a diverse population of students, staff, faculty, and public.
• Ability to use tact and good judgment in resolving work problems and dealing with the public, students, and staff.
• Ability to work in demanding and stressful situations.

Work Schedule:

The Campus Safety Office provides 24-hour response to call for service, provides routine and directed patrol activities, parking enforcement, and preliminary investigation of most campus incidents.

• Schedule: 2nd Shift: 3:00 PM - 11:00 PM. Days off will be discussed during the interview.
• Hours: Security Officers work approximately 40 hours per week, for a total of 2,080 hours per year.