Dispatcher (2 positions available)

Are you someone who thrives under pressure, cares deeply about helping others, and enjoys using technology to solve real-world problems? Join our team as a Dispatcher and play a vital role in keeping our UNL community safe. You'll be the critical link between callers in need and emergency responders—making a difference every shift.

What You'll Do

• Answer emergency and non-emergency calls for police, fire, and EMS services
• Use multi-line phones, radio systems, and computer-aided dispatch (CAD) tools to coordinate rapid response
• Communicate clearly and calmly with callers and first responders during high-stress situations
• Relay essential information to public safety officials and partner agencies
• Maintain accurate records and reports
• Complete six months of paid training

What Makes You a Great Fit

• A strong commitment to serving your community
• Excellent customer service and communication skills
• Ability to stay calm, focused, and detail-oriented during urgent situations
• Interest in technology and learning new systems
• Skill at multitasking and adapting to frequent interruptions
• Familiarity with campus and city geography (helpful but not required)
• Ability to work a variety of schedules (overnights, weekends, special events, etc.)

Why Join Us?

• Meaningful work that directly impacts community safety
• Opportunities to build valuable skills in communication, technology, and crisis response
• A supportive team environment where your professionalism and dedication are valued

If you're ready to be a steady voice in critical moments and serve your community with purpose, we encourage you to apply.

About Us

At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace, it's a place to build your career and make a real impact in Nebraska.

When you join our team as a full-time, regular staff member, you'll enjoy:

• Paid time off, including vacation, sick leave, parental leave, and holidays
• Comprehensive insurance options including medical, dental, vision, and life insurance
• Employee & dependent scholarship program to pursue higher education
• Generous retirement plans with university match

Learn more about working at UNL: https://go.unl.edu/aboutus

Minimum Required Qualifications:

• High school diploma or GED
• Experience with customer service and computers
• Typing speed of 30+ words per minute
• Valid driver's license and ability to meet University driver eligibility criteria

Preferred Qualifications:

Previous experience, training or coursework related to public safety or communications preferred but not required.