Description Summary
The Radio Dispatcher will monitor closed-circuit television cameras
and alarm systems, dispatch Campus Police personnel, answer
telephone calls, complete reports, and perform light typing and
clerical duties. Duties may include the operation of a multiple
line switchboard which is located within the B & C foyer main
entrance information desk. Duties and responsibilities of this
position may change as the need arises.
Duties & Responsibilities
- At all times, maintain the confidentiality and integrity of all
information, data reports, operations, and activities of the
department. Not to discuss any of the duties, investigations,
assignments, or activities of the department with anyone outside of
the department, except as instructed by the Chief of the department
or college administration staff.
Ensure all responses and requests from the college
staff/faculty, students, and other agencies of the public are
handled in a prompt, courteous, efficient and professional manner
at all times and under all circumstances.
Operate and respond to office, emergency, elevator and parking
lot telephones.
Monitor fire alarms systems and dispatch police and/or fire
department and off campus emergency personnel equipment when
necessary.
Monitor video surveillances cameras, (CCTV) and dispatch
officers when necessary.
Notify Campus Operations and Facilities of needed emergency
repairs and inform shift supervisor.
Maintain data required by federal law to compile statistics for
the Jeanne Clery Act and independently compile data and submit
monthly Uniform Crime Report (UCR) to the Illinois State
Police.
Brief on-coming shift personnel regarding any special events,
occurrences or needs.
Ensure requests for assistance or information from other law
enforcement agencies and other outside agencies are handled
promptly and professionally.
Type and compile letters, memoranda’s, records, and periodic
reports from copy to rough draft following standard procedures as
to composition, most of which is confidential in nature.
Input and access information from automated law enforcement
systems such as license and criminal history checks, transmission
logs maintenance, daily logs, and other required documents. Train
new communications personnel.
Performs related duties as assigned by the Chief or Shift
Supervisor.
Qualifications
Required Qualifications
The candidate must have a High school diploma or GED ; good
communication skills; ability to work under pressure; and good
typing and computer skills; able to file accurately. Must be able
to pass LEADS certification test within the first three months of
employment. The candidate will need to have a cooperative attitude
and be honest, and have well-groomed appearance. The candidate will
be required to successfully complete intensive criminal background
investigation.
Must be able to demonstrate the Morton College core values of
Compassion, Equity, Accountability, Innovation, Excellence, and
Respect.
Preferred Qualifications
Bilingual in English/Spanish. Experience as a Radio
Operator/Dispatcher. Excellent computer skills in Microsoft Word,
Excel and Publisher.
