"Dispatcher"

Job Details

Location: San Marcos, TX

Employer: Texas State University

Posting Number: 2026158

Department: UPD Communications/Records

Recruitment Type: Open Recruiting

Job Type: Full-Time

Monthly Salary: $3,750.00 - $4,542.58

Job Category: Non-Exempt

Required Qualifications:

• Must have a high school diploma or GED.
• Have proven experience as a dispatcher or relevant position.
• Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases.
• Current Texas Law Enforcement Telecommunicator License by the State of Texas and TCOLE Telecommunicator License or ability to obtain within (1) year of employment.

Preferred Qualifications:

• Associate degree or Higher
• Knowledge of police emergency response practices and procedures.
• Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements.
• Knowledge of methods, practices, and procedures for responding to and dispatching emergency services utilizing a computer-aided dispatch system.
• Knowledge of University policies and procedures, Police Department General Orders, and Communications’ Standard Operating Procedures.
• Knowledge of emergency medical dispatching.
• Telecommunicator License by the State of Texas.

Job Description:

The Dispatcher is responsible for receiving and prioritizing incoming calls for assistance from the university and managing and directing responding units.

Job Duties:

• Track the status and location of emergency personnel accurately using sophisticated computer software.
• Monitor and respond to various alarms, such as security access, fire alarm systems, security cameras, closed-circuit televisions, teletype, and TDD systems.
• Manage, monitor, and enter data specific to Open Fox.
• Handle calls for police or other university services, including those from emergency phones and 911 systems.
• Gather information swiftly and precisely.
• Manage radio communications and other information directed to police or university staff.
• Perform other related duties as required.

Additional Information to Applicants:

• A 5% salary increase effective January 1, 2026.
• Must turn in a personal history statement and be able to pass a full background.
• Must pass polygraph, psychological exam and drug screening (as part of conditional job offer).
• Ability to work 12-hour shifts, including nights, weekends and holidays.
• Must secure and maintain access to TLETS.
• Ability to work rotating shifts including weekends and holidays.

Job Open Date: 11/20/2025

Job Close Date:

Open Until Filled: Yes

Normal Work Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Normal Work Hours Start: Rotating Shifts

Normal Work Hours End: Rotating Shifts

Posting Notices: Applicant must have a valid Texas Driver's License and be a driver in good standing with less than ten (10) points deducted for driving infractions as determined by the employer driving standards system. Applicant must pass the drug and alcohol test relevant to the job posting title requirements.

Quicklink: https://jobs.hr.txstate.edu/postings/55119

For a detailed description of this position and to apply, visit https://jobs.hr.txstate.edu/postings/55119 or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.