Respond to inquiries in English and Spanish, and assist students and families in navigating college services and accessing appropriate supports.

Schedule appointments for students with the Coordinator, legal service providers, or campus/community partners.

Support the coordination and logistics of events, including legal clinics, family nights, Know Your Rights workshops, student leadership meetings, and CALI outreach activities.

Assist in preparing bilingual communication materials (flyers, email campaigns, newsletters, and social media posts) for both DRC and CALI initiatives.

Maintain organized records of student contacts, event participation, and services accessed, and support data entry and tracking in spreadsheets or databases, such as Banner.

Assist with room reservations, event set-up, material preparation, and coordination of student and family workshops.

Translate documents and support Spanish-language communication as needed for outreach to families and community members.

Help manage basic budget tracking for student supplies, event materials, and emergency aid documentation under the guidance of the Coordinator.

Provide administrative support in managing email inboxes, calendars, inventory, filing systems, and web-based content for both DRC and CALI.

Support onboarding, scheduling, and informal supervision of student workers and volunteers assisting in either program.

Actively collaborate with departments such as Financial Aid, Admissions, Multicultural Centers, and Student Life to support program referrals and student success.

Attend college trainings, staff meetings, and relevant committee meetings related to student support and equity.

​These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these success criteria.

• Demonstrates strong bilingual proficiency in Spanish and English, along with cultural awareness and sensitivity when working with Latine, immigrant, undocumented, mixed-status, and first-generation students and families.
• Demonstrates a strong commitment to educational equity and student success, with the ability to create a welcoming, culturally responsive, and student-centered environment for historically underserved communities.
• Demonstrates strong organizational, administrative, and technology skills, including scheduling, data entry, record management, attention to detail, and proficiency with Google Workspace, Microsoft Office, Banner, Workday, or similar systems.
  
  
• Demonstrates the ability to build trusting relationships and provide exceptional customer service through effective communication, professionalism, confidentiality, and responsiveness to students, families, colleagues, and community partners.
  
  
• Demonstrates the ability to coordinate multiple projects and support program operations, including events, outreach, communications, and office functions while managing competing priorities effectively.
  
  
• Demonstrates initiative, sound judgment, and problem-solving skills, with the ability to work independently, anticipate needs, and follow through with minimal supervision.
  
  
• Demonstrates an understanding of the experiences and strengths of DREAMers, undocumented, DACA, mixed-status, immigrant, and first-generation students, and the ability to connect students with appropriate resources and support.
  
  

Minimum Qualifications

• High school diploma or equivalent equivalent.
  
  
• Three (3) years of general office experience. (Up to two years may be substituted with college/business school training.)
  
  
• Experience working in multicultural and/or multilingual environments.
  
  
• Bilingual and biliterate in Spanish and English is required for this position.
  
  

Preferred Qualifications

• Lived experience or demonstrated understanding of DREAMers, DACA, and mixed-status student experiences.
  
  
• Experience supporting college access or transition programs, ideally for Latine or first-generation students.
  
  
• Experience conducting proactive student outreach and supporting student persistence, retention, or belonging initiatives in higher education or community-based settings.
  
  
• Familiarity with services such as FAFSA/ORSAA, DACA, Advance Parole, and wraparound student supports.
  
  
• Experience using tools such as Google Workspace, Banner, Workday, Canva, and basic graphic or communication platforms.
  
  
• Strong interpersonal and organizational skills, with attention to confidentiality and cultural sensitivity.
  
  

Work Environment

• This role is primarily campus-based and student-facing, with occasional requirements for room and event setup, as well as light physical activity.,
  
  
• Local travel may occasionally be required to support DRC and CALI outreach events or community partnerships.
  
  

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community
  
  
• Opportunities for learning and professional development
  
  

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Position GradeClassified 15 (A)

Employment TypeFull time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy:

- Comprehensive benefit package

- Oregon PERS contribution

- Tax deferred annuity program and a deferred compensation program

- Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions

- Free access to the sport centers / campus gymnasiums, performing arts, and cultural events

- Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement

o Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)

o 1 day of sick leave per month

o 12 paid holidays

o PCC Winter Break (when College is Closed)

o 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits . Please email PCCBenefits@pcc.edu if you have any questions.

How We Determine Initial Salary Placement

The initial salary placement typically is between the minimum $46,787 to 48,191 the range midpoint. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.

Oregon Veterans' Preference in Public Employment

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
  
  
• Disabled Veterans: DD214 and Letter from the Department of VA
  
  

Notice of the Availability of the Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Contact PCC at pccjobs@pcc.edu if you have questions