Dual Credit Specialist

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Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success.

Reporting to the Director of Dual Credit and P-20 Partnerships, the Dual Credit Specialist provides administrative and technical support for the daily operations of the Dual Credit program. The position supports accurate and timely processing of student records, registration materials, instructor documentation, and program records in accordance with institutional, state, and applicable accreditation requirements.

The Dual Credit Specialist supports student- and partner-facing administrative processes, with an emphasis on record accuracy, workflow coordination, timely communication, and effective service to students, instructors, high school partners, and internal departments.

Responsibilities

• Process dual credit student registration materials, ensuring completeness, accuracy, and adherence to established procedures and deadlines.
• Review and track prerequisite documentation, placement measures, and supporting academic records in coordination with Admissions and Registration & Records.
• Maintain instructor credentialing files, transcripts, and related compliance documentation in accordance with institutional and applicable accreditation requirements.
• Support new dual credit instructors with onboarding and orientation to Waubonsee systems, procedures, and processes.
• Manage data entry and documentation tracking within Banner, shared drives, and other digital workflow systems.
• Prepare and maintain spreadsheets, reports, and tracking tools related to enrollment, course rosters, instructor assignments, and program operations.
• Coordinate communication with high school partners regarding missing documentation, registration status, required forms, deadlines, and other program-related information.
• Review and update assigned Dual Credit web content to ensure information is accurate, current, and consistent.
• Assist with state reporting preparation, data collection, and compilation as directed.
• Maintain primarily digital filing systems for agreements, instructor approvals, course approvals, and other program and compliance documentation.
• Provide administrative and logistical support for meetings, professional development activities, orientations, and faculty workshops.
• Assist students, instructors, and high school partners with registration-related questions and troubleshoot registration issues in collaboration with Admissions, Registration & Records, and other appropriate departments.
• Maintain confidentiality of student, instructor, and institutional information in accordance with FERPA, College policies, and other applicable requirements.
• Support continuous improvement efforts by identifying administrative process inefficiencies and recommending potential workflow improvements.
• Perform other duties and responsibilities as assigned.

Minimum Qualifications

• Associate degree required; bachelor's degree preferred.
• Two years of administrative support experience required, preferably in higher education, K-12 education, enrollment services, student services, or a related environment.
• Experience using student information systems, data tracking tools, databases, and Microsoft Office 365 applications.
• Strong attention to detail with demonstrated ability to accurately manage and maintain high-volume records and documentation.
• Ability to organize and prioritize multiple responsibilities and meet deadlines in a deadline-driven environment.
• Strong customer service, interpersonal, written, and verbal communication skills with the ability to work effectively with students, faculty, staff, and external partners.
• Ability to maintain confidentiality and appropriately handle sensitive student and personnel information.
• Demonstrated commitment to student-centered service and equitable access.

Please attach the following documents when applying:

1. Cover Letter-Yes
2. Resume-Yes
3. References-Yes (Can be provided at interview)
4. Transcripts-Yes (Can be provided at interview)

Position Details

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Grant Funded: No
Compensation Range: 22.44 - 27.04
Compensation Type: Hourly
Compensation: The pay for this position will be determined by your experience, education, and qualifications.
Work Schedule: M-F 8 a.m. - 4:30 p.m.
Work Hours: 40
Testing: No
Priority Application Review Date: 10/20/2026
Applications received by the “Priority Application Review Date” will receive priority consideration. Review of applications will begin at that time and continue until the position is filled.
Benefits: Click to See Benefits Page

Special Instructions: You may attach references or transcripts to your application. References and official transcripts for Associate's degrees or higher are required to be submitted during the background check process.

Equal opportunity employer, including disability and veteran

Organization

Waubonsee Community College is a fully accredited community college with a four-campus network, state-of-the-art facilities and a dedicated team of professionals.

We continue to strive for transformation in our programs and services. Transformation plays an essential role in our unending quest to be the area's top choice for learning and the pride that comes from knowing we are more than college - Waubonsee is community college.

Waubonsee values and respects all employees, promoting organizational excellence by upholding the highest standards set by our accrediting bodies, careful stewardship of our resources, and meaningful work defined by the successful fulfillment of our mission.

We are committed to the hiring and retention of quality faculty and staff who are connected to the college's culture of collaboration, professional growth and student success. To do this, we work to provide compensation consistent with peer institutions, generous benefits, staff development and cultural enriching activities.

As an institution we celebrate diversity in faculty, staff and student recruitment.

Company info

Website: http://www.waubonsee.edu/employment
Telephone: 630-466-5738
Location: Route 47 at Waubonsee Dr
Sugar Grove
IL
60554
United States