Education and Student Experience Manager

Loughborough University - School of Sport, Exercise and Health Sciences

Full-time (37 hrs per week); Open-ended

Join us and be part of a vibrant community at Loughborough University.

Here’s more about the role and what we’re looking for:

We are seeking a forward‑thinking and highly capable Education and Student Experience Manager to lead and shape the delivery of professional services support for our undergraduate, postgraduate taught and postgraduate research programmes.

In this strategic and operational leadership role you will work closely with the Associate Dean for Education and Student Experience (ADESE) to drive the development, implementation and continuous improvement of teaching policies, programme administration and the overall student experience. You will lead a motivated team of professional services colleagues spanning undergraduate and postgraduate taught programmes, postgraduate research, placements and exchange activity, ensuring they are equipped to deliver excellent, responsive and high‑quality services to staff and students. You will also play a key role in shaping programme operations, analysing complex data to inform strategic decision‑making, and supporting the introduction of new programmes.

This role requires someone who can balance strategic thinking with operational oversight, who thrives on problem‑solving, and who brings strong people‑management skills to a fast‑paced, dynamic environment.

About the University

Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society.

At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better.

About the Department

The School of Sport, Exercise & Health Sciences (SSEHS) is internationally recognised for its world‑leading teaching, research and innovation across sport, exercise, health and wellbeing sciences. The School brings together an exceptional range of disciplines—including biomechanics, medicine, nutrition, psychology, sociology, and sport management—and is proud to hold an Athena Swan Silver Award in recognition of its commitment to gender equality and an inclusive community.

For more information on the role please refer to the Job Description and Person Specification.

Informal enquiries should be directed to Kate Everest, Head of Operations, via email to k.r.everest@lboro.ac.uk or by telephone to 01509 227191.

Loughborough University is committed to allowing its employees to work dynamically with a combination of working on campus and remotely, where possible. This has been identified as a role that could work dynamically and, if successful, your line manager will discuss these informal arrangements with you. Please note that there is a general expectation that the successful candidate will spend the majority of time working on the Loughborough campus.