"Education Support Officer (Clinical)"

We are looking for an Education Support Officer (Clinical) to join our dynamic and collaborative team to support the delivery of the Doctor of Medicine program.

A part-time (0.8FTE) continuing position working with the Sydney Medical School Education Support team (4 days on-site) base at Camperdown, with the possibility of sometimes working at Sydney Eye Hospital. Base Salary $103,185 (Pro rata) + 17% superannuation.

About the opportunity: The Faculty of Medicine and Health is looking for an Education Support Officer (Clinical) to support the provision of a broad range of educational support services to academic and teaching staff, in the management of the Doctor of Medicine (MD) Program. This position requires you to be on site a minimum of 4 days a week including Monday's and Friday's. Hybrid working options will be decided with your manager if you are successful in this position.

Your key responsibilities will be to:

• coordinate and provide administrative support for clinical teaching including the recruitment, engagement and ongoing relationship management with paid and non-paid clinical tutors and supervisors, including timetabling and logistical management (including booking and preparation of teaching spaces) of the tutor base.
• liaise with and build strong relationships with key staff and relevant stakeholders, including staff, academics, and clinicians from the LHD.
• logistical support of clinical and knowledge-based assessments within the medical program.
• provide an exceptional student experience that fosters a positive learning environment, cultivates student success, and promotes a sense of inclusivity and belonging within the medical program and university.

About you: To be successful in this role, you:

• thrive in a fast-paced, dynamic environment that can rapidly shift from day to day.
• demonstrate initiative and take proactive measures to anticipate and address challenge.
• can maintain composure and effectiveness in high-pressure situations.
• have exceptional stakeholder engagement and communication skills and can negotiate with influence across a range of varied stakeholder groups internally and externally.
• demonstrate a strong understanding of an exceptional student experience preferably in the tertiary education sector.
• have excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines, and achieve required outcome.
• have demonstratable experience in continuous process improvement initiatives; particularly, committed to creating a meaningful standard operating procedure (SOP), and creating new workflows.
• demonstrate advanced proficiency in various computer applications including but not limited to Microsoft 365 with the ability to leverage technology effectively to streamline processes and enhance productivity.

Work Rights: Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Pre-employment checks: Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.