"Educational Aide, Planetarium Console Operator"

Job Description Summary

The Natural Sciences Department in the Division of Liberal Arts and Sciences is seeking a person to assist in the operation of the Kika Silva Pla Planetarium. The Kika Silva Pla Planetarium serves college and public-school students, special groups and the general public.

The Planetarium is seeking a SF student with an active interest in Astronomy to assist with the operation of the Planetarium. A strong interest in astronomy, excellent communication skills and eagerness to learn. Training will be provided. Anyone who loves science, enjoys working with the public and seeks to share in the joy of learning should apply!

Job Description

Responsibilities and Duties Include:

• Presents live and pre-recorded planetarium shows to the public and private groups.
• Handles money and selling tickets for planetarium shows.
• Maintains theater cleanliness through basic housekeeping and assists with troubleshooting equipment issues.
• Under guidance of the Planetarium Manager, assists with developing, assembling and implementing content for the planetarium as well as hands-on activities for summer camps that are primarily, but not exclusively, astronomy related.
• Assists the Planetarium Manager and/or Planetarium Assistant with public outreach activities.
• Assists the Planetarium Manager and/or Planetarium Assistant with the operation of the Kika Silva Pla Planetarium.
• Must be able to present science content, mostly but not exclusively pertaining to astronomy in an accurate and engaging manner.
• Must be able to work for extended periods of time in a dark theater environment. This includes the ability to multitask, troubleshoot, and present in a large dark room and be able to quickly navigate that room.
• Strictly honors the privacy and security of records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Reports to: Planetarium Manager

QUALIFICATIONS

Required: Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.

Additional Requirements: A criminal background check will be conducted.

Preferred: Successful completion or current enrollment in AST 1002.

General Knowledge, Skills and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.