Diagnoses learning behaviors, develops strategies and anticipates learning outcomes to help students accomplish their academic goals; determines and schedules appropriate support and or tutoring methods for students.

Provides tutoring assistance for specific academic skills and subjects, consistent with classroom instruction and in conjunction with faculty instruction if needed.

Coordinates and administers makeup test proctoring services for MATC students.

Assumes responsibility for the maintenance of center and other spaces assigned; establishes and enforces regulations related to center and the equipment used; manages inventory of supplies and equipment; creates purchase orders for needed equipment and supplies.

Assists students by providing problem resolution with computers; class issues; software applications including Blackboard, Microsoft Office Suite programs; class schedules; financial aid applications; homework that uses web-based platforms; computer support equipment; and audio/visual systems.

Updates inventory and other data; prepares relevant reports, study guides and reference materials.

Assists with district-wide recruitment, interviewing, application, hiring, and training of tutors.

Assists with developing and maintaining files, databases, and progress records; prepares reports as required or assigned.

Acts as a liaison between students and faculty.

Provides general information about MATC including relevant wrap around services and resources; refers students to other departments or services to meet their educational needs.

Participates in related in-service training, workshops, divisional meetings, and other educational activities as required.

Performs other related duties as required for the efficient operations of the division.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Minimum Qualifications:
Required Minimum Education : Associate degree or higher in a comparable field preferred.
Required Minimum Experience : At least two (2) years of comparable experience.

Preferred Education and Experience:
Bachelor degree or higher in related field and with at least three (3) or more years of comparable experience.

Competencies:

• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust
• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion

Knowledge, Skills and Abilities:

• Familiarity with the instructional process and use of instructional media.
• Skilled in operating and maintaining specialized equipment and software.
• Organizational skills and the ability to work with minimal supervision.
• Ability to understand and support the student-teacher relationship.
• Ability to establish and maintain effective working relationships with students, staff, teachers, and the
• general public.
• Ability to work in a team environment.
• Ability to communicate effectively through both oral and written means.
• Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all
• levels of employees and management.
• Ability to utilize Microsoft Office Suite including Excel and Word to create inventory and other various
• reports.
• Ability to establish and maintain effective working relationships with vendors and contractors.
• Ability to order needed supplies while understanding budget constraints.
• Ability to work effectively with individuals from diverse educational and socio-economic backgrounds.

Supplemental Information

Hours : This position works 19 hours per week, on-site at the Downtown campus This position works 34 weeks per academic year when students are in session.

Work Schedule:

• Monday - Wednesday 2 - 7 pm
  
  
• Thursday 3 - 7 pm
  
  

Application Materials A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. Please include a resume and unofficial transcripts.

Interviews:
Virtual interviews will be conducted after posting closes within two weeks.

EEO
Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu