Job Summary

The Engineering Student Success Center (ESSC) Administrative Support Coordinator provides comprehensive administrative and operational support for the Student Success Center, ensuring the efficient day-to-day operation of the center while serving as the primary point of contact for students, faculty, staff, and visitors. Working independently under general supervision, this position coordinates front desk operations, manages calendars, maintains department communications and website content, supports budgeting and procurement activities, and coordinates events and special projects. The role also provides administrative support to center leadership, supervises student assistants, and contributes to a welcoming, responsive, and student-centered environment that supports the College of Engineering's student success initiatives.

Key Responsibilities

• Coordinate daily administrative and front desk operations, providing exceptional customer service to students, faculty, staff, and visitors.
• Manage calendars, advising appointments, room reservations, travel arrangements, and meeting logistics for center leadership and staff.
• Coordinate procurement activities, reconcile purchases, maintain office supplies, and assist with budget monitoring.
• Supervise, schedule, train, and monitor student assistants, including approving timesheets and coordinating front desk coverage.
• Maintain and update the department website, digital communications, social media content, and promotional materials.
• Prepare correspondence, reports, mailings, newsletters, flyers, and other communications supporting center operations and events.
• Maintain records, filing systems, data, and reports while ensuring accuracy, confidentiality, and compliance with university policies.
• Respond to inquiries regarding university resources, academic policies, and student services, referring complex issues to appropriate staff.
• Coordinate and provide administrative support for special events, orientations, workshops, receptions, and college-wide activities.
• Support onboarding activities for new staff and perform special projects and other administrative duties as assigned.