Enrollment Processing Analyst

Job Description

EEO Statement: Wright State University is an equal opportunity employer.

Faculty Rank or Job Title: Enrollment Processing Analyst

Job Category: Administrative (exempt/non-exempt)

Department: Undergraduate Admissions

EEO number: 26P234

Position FTE: 100%

Minimum Annual or Hourly Rate:

Salary Band: UC S03

Job Summary/Basic Function

The enrollment processing analyst provides support to the Enrollment Operations and Recruitment teams in Admissions. The analyst will support functions that impact enrollment and is customer service focused. The analyst is responsible for coordination and execution of activities to support the admissions cycle including communication plans and application processing; execution of reports; and maintenance of data. This position will work in the university CRM and Banner data regularly executing complex filters and queries to support recruitment and application outreach needs.

Minimum Qualifications

• Bachelor's degree and one year of experience in college admissions, operations, registration or related field.
• Strong Excel and PowerPoint skills along with the ability to analyze data as produced both orally and in writing.
• Strong analytical skills and an attention to detail. Must be able to demonstrate excellent public speaking and strong written communication skills. Must be able to work in a high volume office. Must have excellent customer service skills.

Preferred Qualifications

• 2-3 years of experience in college admissions, operations, registration or related field.
• Experience with Salesforce, Slate, Marketing Cloud, Banner or similar complex CRM/ERPs.

Essential Functions and percent of time

Communication Coordination (15%)

• Manage administrative processes for working with vendors to providing lists, generating letters, and other outreach for all part of the admissions funnel
• Support communication planning and execution including coordination of messages and timing for multiple teams in Enrollment Management
• Write and copyedit outbound communications.
• Execute communication plans for students in the application process.
• Work with internal admissions team, Marketing, and IT to achieve automated and one time communication goals

Student Data and Systems Support (40%)

• Support CRM/Banner data syncs
• Support testing and implementation of software and applications
• Coordinate and execute data imports from vendors, test score sends, and partners
• Manage vendor relationships that support data integration
• Coordinate data entry from contact cards and other sources
• Manage duplicate record process leveraging multiple student systems
• Assist with the collection of data and ensuring that data is input correctly; make recommendations for changes
• Use error reports from multiple systems to aid in data maintenance
• Provide relevant reports to partner offices like Registrar's Office, Bursar's Office, Financial Aid, Transfer, and colleges
• Create and analyze reports in Salesforce to support recruitment and enrollment goals
• Collaborate with IT for audit processes and make recommendations for automations and data management

Essential Functions and percent of time (cont'd)

Application Processing (40%)

• Process applications for all undergraduate student types
• Ensure authenticity of admissions documents
• Execute admissions decisions based on application material, internal process documents and Wright State policy
• Provide full support to the entire application process
• Assist with data entry, integrity, reporting, and analytics.

Non-Essential Functions and percent of time

Other (5%)

• Support the integration of new systems and associated communications.
• Maintain an understanding of admissions policies, procedures and student data to inform strategies and tactics to best serve future students and the teams that support them.
• Participate as an active member of Undergraduate Admissions through membership on committees.
• Assist with on and off campus events and programs. Occasional travel and work nights and/or weekends.
• Complete special projects and duties as assigned.
• Prioritize the student experience and provides exceptional customer service

Working Conditions

Typical office environment, fast-paced office during peak processing times, occasional evening and weekend hours are required during peak processing times. Must be able to handle high stress during peak processing times.To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

Special Instructions to Applicants

First Consideration Date: 05/11/2026

Closing Date:

Open Until Filled: Yes

To apply, please visit: https://jobs.wright.edu/postings/22295