- New Brunswick Center
SALARY: $48,817.00 Annually
OPENING DATE: 8/19/2026
CLOSING DATE: 9/9/2026 11:59 PM
UNIT: AFSCME - Level 7
DEPARTMENT: New Brunswick Center
REPORTS TO: Director, New Brunswick Center
PRINCIPAL RESPONSIBILITIES:
- Provides exemplary frontline customer service while assisting
students with enrollment services in multiple functional
areas.
Enters, verifies, and researches student records information in
a timely manner utilizing the College's Enterprise Resource
Planning system.
Assists prospective students with ESL assessments; informs
students on available credit and non-credit classes; assists
students to register for classes; and advocates for students.
Addresses student inquiries and outreach activities in person,
by phone, or via e-mail.
Utilizes the College's document imaging system for electronic
records management and retrieval; completes related scanning and
linking tasks as needed.
Performs cashiering functions required in the Enrollment
Services department.
Attends divisional/department and other meetings as
directed.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent
- Three (3) years of customer service experience in an
educational environment, social service agency, or in the private
business sector
PREFERRED QUALIFICATIONS:
- Associate Degree
- Experience in one area of student services, such as admissions,
registration, student records, financial aid or student financial
services
- Ability to work efficiently in a fast-paced work environment,
with demonstrated multitasking and problem-solving skills
- Excellent interpersonal, verbal, written communication
skills
- Ability to work independently and within a team-oriented
setting
- Ability to use discretion and judgment
- Bilingual (English/Spanish)
SUPPLEMENTAL INFORMATION:
SCHEDULE: 35 Hours Per Week
Monday - Friday, 11:00 a.m. to 7:00 p.m.
RETIREMENT: Pension Eligible
Any Middlesex College employee hired after September 1, 2011
will have to meet the New Jersey residency law
