"Enrollment Specialist"

Position Summary

The Adult Education Department is recruiting for one full time Enrollment Specialist. This position is a fast-paced position responsible for enrollment services and fulfilling all state requirements for AEL enrollment. This position also administers student assessments and serves as the publics point of contact for the Victoria College Adult Ed Program.

This position is benefits eligible.For more information on Victoria College's excellent benefits package, click the benefits tab.

About Our Institution

Victoria College (VC) is a vital public community college located in Victoria, Texas and has been a respected community partner in the Crossroads region since 1925 and continues to offer quality, affordable educational opportunities to help our students achieve their dreams. VC offers a variety of high-quality associate's degrees and transfer programs, preparing students for success in their chosen fields. The college fosters a close-knit community, serving approximately 7,100 students across diverse backgrounds and learning styles, including full-time, part-time, online, veterans, and adult learners. VC features five academic divisions:

1. Academic Support & Student Success
2. Allied Health
3. Career & Technical Education
4. Arts, Humanities, & Social Sciences
5. Science, Mathematics, Engineering, & Physical Education

Additionally, VC offers various programs through the Academy of Lifelong Learning, catering to the educational needs of the community.

Living in the Area

Victoria, a charming city with a population of around 67,000, provides a welcoming and affordable environment. Residents enjoy a variety of benefits, including diverse culinary experiences, a rich cultural scene with museums and art galleries, and ample opportunities for outdoor recreation. Victoria boasts over 50 parks and green spaces, including Riverside Park and Spring Creek Greenway, offering scenic walking and biking trails. The city is well-connected with regional transportation networks, including Victoria Regional Airport and multiple bus services. Victoria's cost of living is significantly lower than the national average, making it an attractive option for students and families alike.

Duties & Responsibilities

1. Serves as the publics point of contact for the Victoria College Adult Education Program and performs customer services duties such as greeting guests, answering phones, and processing all email inquiries.
2. Accept student applications, ensure accuracy and required documents, and maintain up-to-date electronic and paper system.
3. Administer/oversee student assessment administration and follow up ensuring standardized testing procedures are followed.
4. Assists with assessment training for all staff to ensure compliance procedures are followed.
5. Provides instructional information for staff regarding students.
6. Ensure completion of timely new student orientations and public information sessions throughout the service area.
7. Collects required student information and ensures security measures are followed at all times.
8. Reviews student files and personal information for accuracy.
9. Assists with student scheduling and distribution of program information.
10. Administer/oversee all student pre-screening and ensures comprehensive intake procedures are maintained.
11. Maintains a professional and courteous attitude towards staff and colleagues.
12. Participate in VC promotional activities and community events
13. Complete annual staff development requirements as determined by SBOE rules
14. Develop and maintain effective working relationships with adult education staff, program participants, business and industry, public and private organizations, and co-workers
15. Performs all other duties as requested by Director of the Adult Education Program.

Qualifications

• GED or HS diploma required
• Associate degree preferred
• Bilingual (Spanish) preferred
• Experience with multi-tasking and working in a busy office environment.
• Customer-centered mindset and experience working with the public required
• Excellent computer skills and willingness to learn advanced computer skills,
• Excellent organizational, interpersonal, and written communication skills;
• Discretionary judgment regarding confidential information;
• Ability to accomplish basic business tasks, meet deadlines, and ability to learn and interpret policies and procedures;
• Ability to interact with diverse groups
• Willingness to work evening hours and travel throughout the service area to meet program demands is required

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle controls, key pads, etc. Will be required to sit and reach with hands and arms as well as, sit, stand and walk. The employee must frequently lift and/or move up to 25 pounds while loading office supplies and paper. Specific vision abilities required include close vision, some color vision, and the ability to adjust focus from documents to computer screen. Hearing of light to moderate sound is required by this job. The noise level in the work environment is usually moderate.